About the role

Senior Backend Engineer designing features and APIs for Gorgias's conversational commerce platform. Collaborating with cross-functional teams to enhance systems that support large-scale transactions.

Responsibilities

Design features, API, and models for 16000 merchants and 12M shoppers across the world.
Work closely with an engineering manager, a product manager, and a designer, and alongside a team of seasoned senior engineers
Collaborate with other teams within an engineering team of 100 and counting engineers
Grow and strengthen your skills and expertise by working with teams in charge of frontend, backend, and data pipeline components
Participate in solving today’s technical challenges to make Gorgias’s platform and systems scale to an always-increasing customer and data traffic
Ship your features in production by yourself; we empower engineers to be as autonomous as possible
Monitor the success of your deployment in accordance to Gorgias’ monitoring strategy and success criteria
Help our customers by debugging, correcting, or providing an incident response by participating in a support and on-call rotation with other engineers

Tech Stack Proficiency: You have **6+ years of experience** in software development, with a strong foundation in backend engineering.
Ideally Python or Java.
You're comfortable working with complex product architectures and have a deep understanding of modern software design principles.
You have experience shipping user-facing products at scale and take full ownership of your work, beyond the code.
You think in terms of systems and are pragmatic when solving problems under real-world constraints.
You write clean, testable code and care about building high-quality software that lasts.
You thrive in collaborative environments, communicate effectively, and bring clarity to ambiguous situations.
You value feedback, learning, and continuous improvement for yourself and the team.

🏖️ 5-week vacation plus 2 weeks RTT
🤕 Paid sick leave
🌏 6 weeks full remote/year
🧸 Paid parental leave (16 weeks)
🚊50% of public transportation reimbursed
💻 MacBook Pro
🍽️ Personal credit card to buy lunches (we use Swile)
🏥 We provide private health insurance (we use GAN)
💆🏻‍♀️ Get up to €700 to set up your workstation at home (working from home should feel breezy)
📚 Get up to €2000 of learning material and wellness support per year! This includes €1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a €500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!