AI Specialist advancing digital transformation at Gordon Brothers through practical AI implementations and collaboration across software engineering and business operations.
Responsibilities
As Gordon Brothers advances its enterprise-wide digital transformation agenda, artificial intelligence (AI) has become central to the way we modernize operations, enhance decision-making, and deliver innovative client solutions.
This role will enable our Digital Transformation team to accelerate delivery of AI-powered tools and automations using low-code and no-code platforms and industry leading LLMs.
The AI Specialist will act as a bridge between software engineering and business operations—helping teams leverage AI safely, efficiently, and responsibly.
This position aligns with Gordon Brothers’ strategic goals of enhancing productivity, operational resilience, and data-driven decision-making.
The ideal candidate will combine technical fluency with a pragmatic approach to business transformation, enabling Gordon Brothers to leverage AI safely and effectively across internal and client-facing applications.
This individual will work closely with the Managing Director of Digital Transformation to define the AI roadmap, establish best practices, and enable cross-functional collaboration.
Requirements
Partner with business stakeholders to identify use cases, assess feasibility, and translate needs into actionable AI applications.
Align AI initiatives with business objectives, regulatory requirements, and customer needs.
Identify high-value AI use cases (e.g., credit analysis, report drafting) and prioritize them for development.
Own and manage the product backlog, ensuring clear user stories and acceptance criteria.
Use AI tools to optimize backlog prioritization based on ROI, customer sentiment, and technical complexity.
Drive sprint planning, refinement, and release management in Agile or hybrid environments.
Act as the voice of business and customer, translating needs into actionable requirements.
Support internal capability building by creating documentation, conducting workshops, and mentoring colleagues on AI literacy.
Collaborate with cross-functional teams (data scientists, engineers, compliance, risk) to ensure smooth delivery.
Ensure AI products comply with financial regulations (e.g., AML, GDPR, KYC) and internal governance frameworks.
Partner with legal and risk teams to address ethical AI practices, bias mitigation, and data privacy concerns.
Architect and implement AI-driven features and automations within off the shelf LLMs (such as ChatGPT, Perplexity, Gemini, etc.) and low-code/no-code tools (e.g., Power Apps, Salesforce, Jira, QuickBase, Netsuite, ServiceNow).
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