Senior Analyst, Client & Market Intelligence for Goodwin’s Global Operations Team. Driving client development and cross-practice growth strategies with data-driven insights and analytics.
Responsibilities
Deliver high quality, proactive, actionable research and intelligence to Client Development team and attorneys
Develop and implement consistent analytics methodologies and reporting templates across industries, sectors, and legal practice areas to enable scalability and self-service, while accounting for relevant nuances of these areas
Deliver high-quality analyses that identify client opportunities, relationship risks, and growth potential across practices, industries, and geographies
Partner with client teams and firm leadership to integrate insights into client plans and strategic reviews
Provide strategic insight into Practice & Industry Leadership, identifying white-space opportunities, emerging markets/trends, and recommend firm-level resource or tactical pivots
Present executive-level insights: distill complex analytics into clear, actionable recommendations for senior firm leadership, client teams and Partner groups
Provide input into the development and maintenance of a best-in-class intelligence tech stack combining internal systems (CRM, financials, experience databases) with external data sources and AI-driven platforms
Assess new legal tech and market intelligence tools for automation, real-time alerts, and advanced analytics capabilities
Requirements
Bachelor’s degree required; Master’s degree in Business, Analytics, Data Science or related field preferred
Additional certifications in competitive intelligence, data analytics, and AI are a plus
6+ years of progressive experience in research, customer and market intelligence, strategy analytics or client development within professional services, with understanding of legal services preferred
Strong project scoping and project management skills to ensure optimal and timely delivery across multiple teams and functions
Deep understanding of client segmentation, market research methodologies, and intelligence technologies
Exceptional ability to scope and prioritize a high volume of requests to maximize impact and drive standardization
Application of AI to improve intelligence efficiency and uncover emerging intelligence and analytic methods
Demonstrated advanced proficiency in analytics tools (Power BI, Tableau, SQL) and experience with CRM/financial systems integration
Strong ability to translate quantitative and qualitative data into strategic narratives and actionable recommendations for growth
Excellent communication and presentation skills, with comfort engaging senior leadership and influencing cross-functional stakeholders, including attorneys, on analytics-driven growth strategies
Proven collaborator: works effectively across teams, practices, industries and geographies
A commercial mindset: you understand business drivers, client behavior, market dynamics and can apply that to growth strategy
Familiarity with one or more of Goodwin’s key sectors (Technology, Life Sciences, Private Equity, Real Estate, Financial Services) is a strong plus
Awareness of legal tech trends, competitive disruptors (ALSPs, Big Four), and emerging regulatory landscapes is a plus.
Benefits
Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
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