AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- The Area Sales Manager is responsible for leading and supporting the residential field sales team within an assigned territory
- Responsibilities include recruiting, training, and guiding the members of this team
- This individual will lead from the front, which includes traveling in the field, side-by-side selling, and selling directly to consumers
- This position will also own residential sales quotas and will implement strategies to achieve them
- Manages Direct Sales Reps and Direct Sales Supervisor
- Strategically manages the team’s assigned territory to achieve penetration targets
- Heavy emphasis on recruiting, hiring, and training
- Conducts personnel reviews to measure job performance
- Mentors employees to ensure equitable treatment of all staff members in accordance with company policy and practices
- Coordinates and leads training of the sales team via internal and external resources
- Resolves escalations of sales issues as needed
- Executes local sales events with team
- Ensures that the sales team is fully trained in products and services
- Provides analytics, reporting, and other operational support as needed.
Requirements
- High school diploma required; 2 or 4 year degree preferred
- Minimum of five years of sales and/or sales management experience
- Prior management experience preferred
- Understand costs associated with service deployment and work to maintain margins
- Knowledge of company policies and procedures
- Knowledge of sales practices and principles
- Ability to close sales
- Valid driver’s license and reliable transportation
- Skill in operating various office equipment
- Proficient in the use of personal computer applications including Microsoft Office and CRM applications
- Strong oral and written communication skills
- Strong telephone communication skills for appointment setting and general communication with clients
- Strong in-person communication skills for face-to-face cold calling of residences and general communication with clients
- Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner
- Ability to organize and prioritize multiple work assignments and manage projects effectively
- Ability to pay close attention to detail
- Ability to make sound decisions using information at hand.
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