
Customer Service Representative for LoadUp, resolving customer inquiries through various channels. Providing support in a high - energy, tech - enabled environment while adapting quickly to changes.

LoadUp offers on-demand junk removal solutions.
We match consumers (B2B & B2C) with local service providers for haul away, donation pickup, assembly and hourly labor.
We strive to make responsible disposal convenient and affordable by providing real-time pricing without compromising on quality or coverage.
šŖFull-service for any item, including beds, couches, and cardboard boxes.
ā»ļøPrioritizing sustainable disposal such as donation or recycling.
āļøCreating a positive impact on local communities we serve.
Our Core Beliefs
At LoadUp, we exist to glorify God by pursuing excellence in all we do through a commitment to continual improvement, attention to detail, and the highest level of integrity.
To bring out the best in our people, we look for individuals who exhibit these core beliefs every day.
ā Profit Drives Purpose - Running a profitable business affords us the opportunity to fulfill our professional and personal purpose in life.
ā Right Shell - We constantly evaluate whether our processes, systems, and people are right-sized for maximum agility.
ā Own It - Everyone has a stake in the company and, therefore, is responsible for their performance.
ā Fellowship Matters - There is power and connection in being present in the same physical space.
ā Live in Truth - Weāre committed to winning the right way.
Call it like it is.
No sugar coating.
ā Action Over Words - Words are important, but 1,000 words get trumped by 1 intentional action.
ā Build to Last - Weāre building this company to last and withstand the test of time.
We play the long game in our decision-making and execution.
Employee Benefits
ā© Stipend Program
ā© Medical, Dental, Vision, and Life Insurance
ā© Flexible Spending Account (FSA)
ā© 401(k) with 5% Company Match
ā© Employee Referral Program
ā© Fun Company Outings
LoadUp is proud to be certified as a Great Place to WorkĀ® as of March 2024 and recognized by Inc.
5000 as one of the Fastest-Growing Private Companies from 2019-2024.
Browse and apply for open jobs at LoadUp.

Customer Service Representative for LoadUp, resolving customer inquiries through various channels. Providing support in a high - energy, tech - enabled environment while adapting quickly to changes.
Fulfillment Operations Specialist managing live job fulfillment for LoadUpās gig economy platform. Engaging with independent service providers to ensure timely operational success.
Director of Digital Marketing leading digital growth and demand generation for LoadUp's brands. Responsible for strategy, team management, and measurable business results.

Director of Customer Experience leading customer support and CX functions at LoadUp, a tech - enabled junk removal company. Managing high - impact teams to drive operational excellence and strategy.
Lead digital strategy, SEO, paid media, and content to drive B2C and B2B demand. Manage budgets, teams, agencies, and web experience for LoadUp's platform.

Lead digital growth across SEO, content, paid media, and social for LoadUp, a national junk - removal and home services platform.
Senior QA Engineer building automation frameworks and tests for web, mobile, and APIs at LoadUp, scaling a tech - enabled logistics and service platform.

Lead and scale job fulfillment for LoadUp's national junk - removal marketplace. Recruit, manage Loaders, optimize dispatch, and improve operational KPIs.