Hybrid Assistant Director – Product Operations, Managed Agencies

at Open Government Products

• Job title: Assistant Director – Product Operations, Managed Agencies
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Singapore

About the role

• AI Product Manager collaborating with educators to develop AI-enhanced Mother Tongue Language learning solutions for effective education delivery.

Responsibilities

• Partner with curriculum specialists to co-develop AI/EdTech initiatives that are pedagogically grounded and learner-centric.
• Translate learning goals into clear product requirements while balancing feasibility, scalability, and resource considerations.
• Develop a standardized evaluation framework to assess initiatives across both pedagogical and technical dimensions.
• Establish clear processes for procurement, development, piloting, and implementation of AI enhanced learning tools.
• Act as the key product liaison between MTLB, DXD, vendors, and other internal and external stakeholders.
• Coordinate with technical experts to align system architecture, AI models, integration, and compliance requirements with educational goals.
• Shape product direction by contributing strategic input and ensuring alignment across technical, pedagogical, and user needs.
• Translate product and curriculum requirements into clear technical specifications to inform procurement and vendor deliverables.
• Oversee project execution, including milestone planning, timelines, budgeting, and risk mitigation.
• Manage procurement and contract administration for AI/EdTech initiatives in collaboration with MOE stakeholders.
• Coordinate day-to-day delivery across internal teams and vendors to ensure timely, high quality implementation of AI solutions in schools.
• Support the planning, execution, and analysis of pilot initiatives.
• Develop robust evaluation frameworks to assess impact and guide decisions on scaling.
• Synthesize feedback into actionable insights that strengthen future deployments.
• Facilitate effective communication between curriculum teams, product and technical teams, and external partners.
• Present updates and recommendations to senior management.
• Manage expectations, align stakeholders, and lead change management efforts to support smooth adoption of new tools.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Data Science, Education Technology, or a related field; Master’s degree preferred.
• At least 5 years of experience in product management, preferably involving AI/ML solutions or EdTech platforms.
• Proven track record of designing, developing, and implementing digital products at scale.
• Experience working in cross-functional teams with designers, engineers, curriculum specialists, and external vendors.
• Strong understanding of AI/ML technologies and their applications in education, including ethics, compliance, and data privacy considerations.
• Skilled in agile methodologies, product lifecycle management, and iterative pilot-to-scale implementation.
• Excellent communication, stakeholder engagement, and influence skills.
• Passion for public good, with a strong interest in education and language learning innovation.