Senior Product Manager overseeing corporate website vision and execution at Airwallex. Focusing on user experience and product growth metrics to drive impactful results.
About the role
- Staff Product Manager defining voice and multi-modal experiences for GM vehicles using state-of-the-art AI/ML technology. Collaborate with design and engineering teams to deliver compelling user experiences.
Responsibilities
- Own the long-term, end-to-end vision for your product area, setting strategic direction in partnership with multiple product teams
- Lead a cross-functional team of stakeholders including Design, Engineering, Program, and Product Management to create world class experiences that delight customers and meet business needs
- Drive rapid, high judgment decision-making to capture customer opportunities, and develop strategies to ensure your experiences scale rapidly across the full vehicle portfolio
- Conduct research, actively monitor emerging trends, and incorporate data and market analysis to inform, define, prioritize, and drive execution of your product roadmap
- Help drive a data-driven culture and establish and monitor key metrics to measure the quality and value of voice capabilities
Requirements
- 5+ years of product management experience working on digital technology-powered products
- Bachelor's degree in technical or engineering related fields
- Expertise in creating customer experiences using data and judgment to inform decisions
- Well-established skills in writing, with the ability to effectively balance and integrate vision, strategy, and technical details in a cohesive narrative
- Strong verbal communication and storytelling skills, with the ability to articulate complex concepts to all stakeholders
- Proven ability to balance tradeoffs between consumer needs and expectations, legal and regulatory requirements, and business objectives
- Ability to identify and drive the organization to generate key data and metrics to make sound decisions for customer experience and regulatory changes
- Willingness to travel to Michigan quarterly if located in Mountain View
Benefits
- medical
- dental
- vision
- Health Savings Account
- Flexible Spending Accounts
- retirement savings plan
- sickness and accident benefits
- life insurance
- paid vacation & holidays
- tuition assistance programs
- employee assistance program
- GM vehicle discounts
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