Transportation Operations Technician II responsible for highway maintenance tasks including plowing, repairing guardrails, and vehicle maintenance in Vermont. Active participation in overtime during winter months is expected.
About the role
- AVP leading operational transformation initiatives across Latin America through process optimization, standardization, and automation. Partnering with cross-functional teams for scalable operations and continuous improvement.
Responsibilities
- Drive transformation by leveraging advanced technologies and methodologies.
- Apply AI and process mining tools to automate and optimize servicing operations.
- Use data-driven insights to improve performance.
- Ensure process standardization across countries.
- Design robust, scalable processes and foster a culture of continuous improvement and innovation.
- Champion change management and team upskilling to ensure successful adoption of new solutions.
Requirements
- Bachelor’s degree required; Master’s or Lean Six Sigma certification a plus.
- 7+ years in operational excellence, process improvement, or transformation (preferably in financial services or automotive finance).
- Strong knowledge of Lean, Six Sigma, and continuous improvement methodologies
- Advanced proficiency in applying AI technologies and process mining tools to automate, analyze, and optimize business processes
- Experience with leading process mining platforms (e.g., Celonis, Microsoft Power Automate Process Mining, UiPath) to map workflows and identify improvement opportunities
- Strong knowledge of data-driven decision-making and predictive analytics for performance management and KPI optimization
- Expertise in Design for Six Sigma (DFSS), including methodologies such as DMADV, for designing robust, scalable, and standardized processes
- Demonstrated ability to lead cross-functional teams in Lean, Six Sigma, and continuous improvement initiatives across multiple countries
- Commitment to continuous learning, innovation, and effective change management in adopting new technologies and methodologies
- Ability to analyze complex data and translate insights into actionable strategies
- Excellent communication, facilitation, and stakeholder management skills
- Fluent in English and Spanish or Portuguese preferred.
Benefits
- Extended Maternity & Paternity Leaves
- Personal Days & Community Investment hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Transportation Operations Technician I responsible for highway maintenance tasks like repairing guardrails and winter snow removal. Join the Agency of Transportation's dedicated team in Bennington, VT.
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