Systemadministrator providing 2nd and 3rd level support for 6,000 employees. Responsible for handling cloud computing, security, performance and network installations in a hybrid work environment.
About the role
- Join Gloucestershire County Council as Administrator Level 2. Providing vital administrative support in a hybrid working environment for the Education team.
Responsibilities
- Deliver flexible and high-quality business support to the Workforce Development Project in Education.
- Setting up and maintaining a learning hub site using Umbraco, working closely with Communications, Education teams, and business support colleagues.
- Coordinating content uploads, checking functionality, and managing training descriptions, videos, and site narratives.
- Supporting project meetings by arranging, attending, and recording actions, updating project plans, and providing feedback to project leads.
- Assisting with the development of training booking systems, coordinating pilot sessions, and testing new materials.
Requirements
- Excellent written and verbal communication skills and the ability to meet project deadlines.
- Strong ICT skills, including experience with Microsoft 365, online forms, Umbraco, and significant experience in website creation and administration.
- A positive, collaborative approach to teamwork and the ability to build productive relationships with colleagues and stakeholders at all levels, including schools, public sector services, NHS, suppliers, and government agencies.
- Strong organisational skills and a customer-focused mindset.
- You’ll be solution-focused, proactive in chasing progress, and confident in updating plans and coordinating actions across multiple project streams.
Benefits
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Excellent Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
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