EDM Manager managing teams for Master Data Management in Budapest. Ensuring high quality service delivery and overseeing data accuracy for the region.
Responsibilities
Manage and monitor the performance of large teams of Data Administrators and Data Analysts on regional scale
Hires team members and Team Leaders
Provide professional support for the team: coach team members, set goals, evaluate skill development, develop individual action plans and train team as needed, being involved in talent management and succession planning
Take relevant actions (termination, performance improvement plan) in case of escalated performance issues
Responsible for salary review and promotions
Creates strong morale and spirit in the team
Supports the set-up and supervise the EDM Data/Information Management team, responsible for aligning the organizational set-up based on priorities, objectives and resource needs
Builds constructive and effective relationships with EDM Teams and site teams (as listed in contacts) and cross-functional GBS teams
Promote EDM services and represent EDM organization in the region
Act as an escalation point for process related activities regionally
Ensures that direct reports are contributing to data quality and timely execution of Master Data/Information Management activities
Set expectations based on the global SLA on single data entries, mass extractions, mass updates of the different master data families, and/or information management activities
Takes actions in case service level is not reached
Provide input for process improvement opportunities and drive implementation in alignment with the other Delivery Centres and GSC’s, and ensures good progress on the projects as per plan
Promote best practices on Master Data and/or Information Management activities amongst team in order to allow Continuous Improvement and Idea management
Communicate effectively with internal and external partners by phone or via email
Requirements
University degree preferably in business administration or economics
Fluent English level
5+ years of relevant experience in Master Data Management or any related field
Advanced knowledge of MS Office
SAP ERP knowledge is a plus
Benefits
Flexible Working Arrangements (1-2 days office days per week)
Private Health Insurance
Monthly cafeteria plan
Unilever shop discount
Travel reimbursement when commuting from out of Budapest urban area
Access to exclusive perfumes and other employee discounts
Recognition and referral programs
Career development opportunities in our multinational environment
Team buildings and company events
Learning programs to develop your soft and hard skills
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