About the role

  • Execute recruitment event and membership growth strategies that are engaging, welcoming, reflective of Girl Scout programming, informative, and result in successful girl and adult membership increases in designated areas.
  • Coordinate and attend community events, school presentations, and key membership recruitment drives.
  • Support troop formation meetings and events by coordinating logistics, communicating with interested caregivers and volunteers, and assisting with the presentation of Girl Scout program information.
  • Provide excellent customer service to community partners, families and volunteers during the membership registration process and promote the Girl Scout brand and mission consistently in all community interactions.
  • Track recruitment activity, event outcomes, and membership data accurately in CRM/database systems.
  • Follow up with prospective members to ensure timely placement into troops or other Girl Scout experiences.
  • Utilizes the volunteer systems database to track and follow through with leads and prospects to achieve the desired conversion rate and meet the assigned girl and adult membership goals.
  • Assists and provides support for potential, new, and existing members on how to access and navigate Girl Scout technology platforms.
  • Develops and applies a high level of understanding and awareness of GSGC business operations, goals, priorities, and other relevant information to effectively navigate potential, new, and existing member inquiries and requests.

Requirements

  • Associate degree or higher, or relevant work experience.
  • 2+ year of previous experience in customer service, sales, program delivery, community engagement, or a related field.
  • Proficient in Salesforce CRM and Microsoft Suite platforms, including Teams, Outlook, PowerPoint, and Excel.
  • Strong communication skills in written, verbal, and virtual delivery; experience developing and implementing action plans to meet/exceed deliverables; and experience working collaboratively to reach collective goals.
  • Comfort with public speaking and event facilitation.
  • Ability to work a flexible schedule including frequent evenings and weekends.
  • Travel throughout council jurisdiction up to 50% of the time.
  • Capability to provide own transportation and maintain valid operator license.

Benefits

  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Home office stipend
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources

Job title

Membership Growth Coordinator

Job type

Experience level

JuniorMid level

Salary

$22 - $24 per hour

Degree requirement

Associate's Degree

Location requirements

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