Senior Software Design QA Engineer ensuring software medical device products meet regulatory and quality standards. Leveraging AI - driven tools and automation while maintaining compliance standards in a hybrid work environment.
About the role
- Quality Assurance Manager overseeing outreach efforts within GGRC to support under-represented communities. Ensuring quality assurance policies and community engagement in the position.
Responsibilities
- Guide and manage outreach department and outreach efforts
- Interviewing, hiring, and training new direct reports
- Directly supervise Quality Assurance supervisor
- Oversee implementation Quality Assurance policies and practices
- Stay updated on current Quality Assurance and Quality Improvement trends
- Oversee responses to service quality concerns
- Investigate and formally respond to whistleblower complaints
- Oversee development and implementation of relevant GGRC staff and/or service provider trainings
- Attend Community Care Licensing (CCL) meetings as needed
- Directly Supervise the Quality Improvement and Risk Analysis Specialist
- Represent GGRC on the DDS Regional Management Advisory Committee
- Chair GGRC Risk Management Committee
- Ensure ongoing Residential Services Orientation
- Provide support for process improvement across the Community Services Department
- Adhere to HIPAA and other confidentiality requirements
Requirements
- 4 years experience working with people with disabilities preferred
- 2 or more years supervisory experience
- Demonstrates an understanding of person centered principles and practice
- Able to read, interpret, and convert to practice related state regulations and codes
- Able to analyze and design systems and processes to maximize efficiency in a collaborative manner
- Able to work collaboratively with others and build consensus
- Able to prioritize tasks effectively
- Demonstrates an understanding of culturally responsive and inclusive practices
- Master’s Degree in Social Work, Public Administration, Community Development, or related human services field
- Travel Required within Bay Area
- Occasional travel to sites throughout California
- Access to reliable transportation permitting travel to and between many different locations throughout the day
Benefits
- Medical and Dental benefits with a generous employer contribution
- Additional employer paid Life, Disability and Vision coverage
- 10% employer contribution to a 403(b) retirement account
- 13 vacation days
- 15 sick days
- 10 paid holidays
- 6 personal holidays
- Up to 5 paid days for continuing education
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