Plant Quality Assurance Manager overseeing safety and quality assurance functions in manufacturing plant. Managing compliance and quality systems to meet standards and regulations.
About the role
- Lead end-to-end quality management for Pearson Qualifications. Ensure compliance and excellence in qualification development and delivery for reliable learner outcomes and stakeholder engagement.
Responsibilities
- Lead end-to-end quality management across Pearson Qualifications (PQ)
- Design, embed and improve a robust Qualifications Quality Management Framework
- Safeguard and continuously strengthen the quality of qualification development and delivery
- Define quality gates and acceptance criteria, ensuring audit-ready documentation
- Turn audit findings, incidents and near-misses into systemic improvements
- Partner with the Pearson Qualifications Transformation programme to embed learnings
- Equip teams through concise training, playbooks and coaching to embed quality-by-design
- Establish a clear, audit-ready Quality Management Framework in first six months
- Lead at least one readiness exercise or dry run
Requirements
- Extensive experience leading Quality Management Systems aligned to ISO standards
- A strong track record partnering with Risk and Internal Audit functions and meeting audit evidence requirements
- Experience delivering RCA, CAPA, and continuous improvement using Lean/Six Sigma
- Proficiency with quality reporting and tooling (e.g., Excel, Smartsheet, SharePoint, Power BI; integration with ServiceNow/Jira)
- People leadership experience, including managing analytical or process-focused roles
- Certification such as CQI (Practitioner/Professional), ISO 9001 Lead Auditor, Lean/Six Sigma Green/Black Belt, and PRINCE2/APM are highly valued.
Benefits
- The opportunity to shape quality at scale across globally recognised qualifications
- Visibility and influence with senior stakeholders and governance boards
- The chance to build resilient systems that directly protect learner outcomes
- Professional growth at the intersection of quality, risk, audit and operational governance
- A collaborative environment that values transparency, rigour and continuous improvement
Job title
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Tech skills
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