Lead Customer ITR Engineer overseeing engineering solutions for GE Gas Power. Collaborating across teams for project execution in energy technologies and customer needs.
Responsibilities
Provides technical expertise and develops technical solutions (configuration, performance estimation, economics, etc.) as part of the ITO (Inquiry to Order) process while interfacing with the commercial and sales teams.
Responsible for interpreting customer needs and defining the parts scope of supply and input for cost and cycle for assigned technical proposals.
Participate and lead continuous improvement activities such maintenance or development of assigned TAG (technical application guideline) codes.
Responsible for successful execution of the engineering and related downstream activities for the overall CM&U order/project.
Provide appropriate solutions to developing technical issues arising during CM&U project.
Utilize standardized tools and process to set up project structure within different GE systems. Create and coordinate the overall engineering and drafting deliverable schedule using Enovia PLM software. Manage changes over the lifecycle of the project to ensure timely delivery to support parts delivery, outage activities, or other downstream work.
Ensure timely demand placement of parts designed and defined by engineering teams.
Author Field Modification Instruction (FMI) documentation Integrate with Project Management, Engineering, Manufacturing and Sourcing, Vendors, Service Shops and other teams as necessary to ensure a successful project.
Keep attention to the overall project schedule and budgeted hours. Address and correct deviations as they arise.
Support other team members both domestically and globally. Provide timely and accurate responses to technical inquiries using technical files (such as Design Data, Previous Reports, etc.), personal experience/knowledge and information from other technical experts as necessary.
Complete project closeout activities including gathering feedback and data to support continuous improvement.
Requirements
Bachelor’s degree in Engineering from an accredited university or college, or equivalent professional experience.
Demonstrable engineering experience.
Willingness to travel domestically and internationally on occasion (less than 10% of the time).
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