Partnerships Manager responsible for managing and growing retail partner relationships for Airtasker. Collaborating with global teams and generating new business opportunities in the marketplace.
About the role
- Account Manager focusing on SaaS revenue growth through proactive customer engagement and upselling opportunities. Join Moss, a SaaS scale-up helping finance professionals automate and excel.
Responsibilities
- Drive customer engagement - through building and nurturing value-creating and scalable relationships, you develop a deep understanding of your clients’ and their finance goals.
- Upsell - you leverage your deep understanding of both the product and your customer's needs to identify new business opportunities.
- Measure success and provide data insights - with the use of specific KPIs you aim to achieve and monitor revenue trajectory.
- Act as Product ambassador - working closely with internal stakeholders, you compile and communicate client feedback.
- Thrive for process excellence - you aim for continuous improvement, designing and delivering upon the client journey touchpoints that will increase customer satisfaction.
Requirements
- Proven experience in a proactive commercial-centric role, ideally in a B2B setting.
- Prior experience with upselling products and product features to existing clients.
- Fluent in both German (C2) and English (C1).
Benefits
- Top-of-market compensation package, including equity.
- Our vibrant offices are at the heart of our culture, where in-person time fuels collaboration and connection over weekly breakfasts and Friday demos.
- Additional benefits include: 20 days “work from abroad”, 600EUR/GBP Learning & Development Budget, and other local benefits.
Job title
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Not specified
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