Corporate Services Manager leading corporate services for international companies in Brazil. Overseeing accounting, tax, payroll, and compliance while developing a corporate services team.
About the role
- Assistant Manager leading Accounts Payable activities at Genpact. Managing a team in a hybrid environment with a focus on performance and continuous improvement.
Responsibilities
- Lead an AP team running various activities related to PO management, issue resolution and/or invoice processing, invoice issue and hold resolution, AP related reconciliation.
- Build an effective team by creating an inspiring team environment with an open communication culture.
- Establish team priorities, behaviors, and deliverables.
- Supervise and monitor team performance and report on metrics.
- Provide regular feedback and performance evaluation to the team members.
- Set clear expectations and KPIs towards team members.
- Support the team members with development plans and career mentoring.
- Develop good working relationships and structured operating rhythms with sourcing and business finance partners.
- Act as primary point of contact for country/regional business controllers, sourcing partners and buyers for complex issues.
- Drive migrations, process stabilizations and improvements with manager/PM support.
- KPI/SLA Reporting - Monthly / Weekly / Daily and Dashboard preparation.
- Actively manage the business continuity plans for the process.
- Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks.
- Continuous coaching and developing Team Members: hire, assess, and document performance.
- Support team priorities and initiatives and effectively manage workload.
- Team management & negotiation skills. Must have a Problem-solving attitude.
- Lookout for automation opportunities to bring efficiency, analytical mindset to identify QPA/RPA/GEN AI opportunities and driving Value Share projects.
- Confirm that proper escalation procedures are followed according to established business practices.
- Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership.
- Daily work-allocation & Day-end status reporting to all stakeholders.
- Deliver the required data for audit purposes.
- Drive continuous improvement in key operational metrics through Six Sigma methodologies.
- Participate in governance meetings at country / region level; Actively work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards.
- Completing the accounting process controls established through the internal policies.
- Ensure Key Metric’s are met, and service is delivered to end users as expected.
- Daily Quality check of volume processed by team.
- Conducting 1-0-1 for all team members as per procedure.
- Updating 360 dashboard daily.
- Manages the team for the creation, update, and review exercises of the standard operating procedures to ensure approval as per the expected deadlines.
- Monitors and follow-up the training plans for the team members; completion on time and highlight potential risks for delays. Ensures the back up and cross training structures in the team.
Requirements
- Full professional knowledge of English, min. C1
- Bachelor's degree or equivalent experience. Should be Analytically & Academically sound
- Prior work experience
- Excellent Leadership skills. People Leader experience
- Demonstrated experience in resource management, team performance management, recruitment, and training
- Proficient in using the MS Office package especially with MS Excel, PowerPoint, Outlook
- Excellent communication & presentation skills
- Relevant OTC domain experience
Benefits
- Attractive salary
- Work in a multicultural and diverse environment with employees from over 30 countries
- Genpact professional trainings and distinguished career development opportunities
- Friendly work environment (Best Office Award 2015)
- Free access to our award-winning learning platform
- Benefits such as gym, cafeteria, hairdresser, and a medical center, all conveniently located on the office campus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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