Cloud and Hosting Technology Specialist at Genpact, delivering project management services. Collaborating within the Agile framework and overseeing cloud deployment processes in Bucharest.
Responsibilities
Ensure the delivery and execution of Project Manager Services.
Facilitate and manage communication and issue resolution between our external vendors as well as internal customers.
Work within the Agile Framework as internal member of the Global Cloud and Hosting Product Team part of the Cloud Foundation Team - attending the daily stand-ups, Sprint Refinement, Planning and Retrospective and delivering user stories, tasks and spikes
Self-organising, multidisciplinary – ensuring that the key competencies and expertise needed to develop, build, deploy and support the Product are embedded in the team
Understanding business requirements and acceptance criteria in the form of user stories, assess the complexity of these and translate into implementable solutions and configurations
Demonstrating product features during sprint reviews to stakeholders
Maintain and support the Azure Cloud Foundation Platform through DevOps and IaC practices
Deploy Enterprise Landing Zones using Azure DevOps, Git and Terraform Cloud
Deploy MultiCloud Connectivity Resources (Aviatrix) for connecting Landing Zones to on-premises networks
Create and deploy custom Azure policies specifically tailored or using the Cloud Adoption Framework module
Create and deploy custom Azure IAM roles
Maintain Terraform to the latest versions (N-1)
Maintain the AzureRM provider in Terraform to the latest versions (N-1)
Collaborate with cross-functional teams (Cloud Networking, Security) to deploy and manage the Cloud Foundation Plaform
Ensure security and compliance policies are met by enforcing policy via code
Optimize performance and cost efficiency
Be a contact point and represent the Product Team in the interactions with the internal and external stakeholders and customers (via mail, Teams, conference calls)
Ensuring optimum performance, availability, and security in accordance with security standards and policy
Be an escalation point of contact for all ITSM processes and MSPs
Identify potential bottlenecks and their underlying causes that affect the product and propose how to resolve these
Have understanding of Cloud and Hosting services and perform the Technology Specialist role to guide customers on their software roadmap
Maintaining awareness of emerging technologies, industry trends, and architecture best practices; and evaluating them for applicability
Participating in the selection of new technologies, managing the quality of the solution and technical debt
Ensuring consistency of the overall product and being responsible to deliver the value of a single Product through the entire Product life cycle
Ensuring the overall HEINEKEN standards and best practices are adhered by (i.e. Quality, Compliance)
Provide guidance on all ITSM processes and for all the Product Team Managed Services Providers by understanding their services, ways of working, agreements, contracts, etc
Provide support on FinOps and have a good understanding of the overall finance process with all suppliers and involved tools and support customers on queries and cost corrections
Requirements
A deep understanding of cloud computing concepts, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and marketplace services with a Proficiency in cloud providers like Microsoft Azure and Amazon Web Services (AWS) or other relevant cloud platforms
Deep understanding of the Cloud Adoption Framework
Knowledge of cloud security best practices and compliance standards and the ability to implement security measures to protect cloud resources, preferably with relevant certifications (AZ-500, CISSP or related)
Comprehensive understanding of reliability, encompassing Disaster Recovery (DR), High Availability (HA), and paired region replications
Understanding of identity and access management (IAM) in the cloud and Azure policies and role-based access control (RBAC)
Knowledge of load balancers, DNS, private endpoints, and other network related services in the cloud
Hands-on experience in implementing DevOps processes & Infrastructure-as code workflow
Hands-on practical expertise in using Terraform for infrastructure provisioning and automation, including the ability to apply policy-as-code principles and maintaining infrastructure code in a version-controlled repository
Scripting skills in languages like PowerShell for automating Azure tasks and processes
Familiarity with the Cloud Adoption Framework (CAF) public modules
Ability to monitor cloud resources and set up alerting and monitoring solutions (e.g. Azure Log Analytics / AWS Cloud Watch)
Detailed understanding of (the role of infrastructure in relation to) modern Application Lifecycle Management (Release Pipelines, CI/CD), ‘Infrastructure as Code’ concepts and related Service Management
Knowledge of Azure Kubernetes, including its architecture, core components, and how to deploy, manage, and scale containerized applications using Kubernetes.
Understanding of (modern) datacentre and networking concepts like co location, DMZ, zoning, firewalls, routing, SD Wan, SDD
Familiar with cloud (cost) optimization options such as Azure Hybrid benefits, reservations, savings plans and Azure advisor
Benefits
Lead AI-first transformation – Build and scale AI solutions that redefine industries
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
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