Services Engagement Director driving sales and customer success for Genesys in Nordic region. Collaborating with teams to identify opportunities and meet financial targets while ensuring customer satisfaction.
Responsibilities
overseeing the Services Sales objectives and Customers for the Nordic region
identifying strategic business opportunities for the organization
achieving healthy business growth in the region
working together with Product Sales and Pre-sales teams for business development
creating and maintaining key relationships
negotiating and closing business deals
meeting quarterly financial targets
driving the bidding process for large, complex proposals
managing the bid submission process
validating/endorsing the technical solution
planning and securing necessary resources for successful delivery
monitoring active solution implementation
managing risks and acting as escalation point for troubleshooting
ensuring a smooth service/project completion
Requirements
5-7+ years’ experience in Direct Sales and/or High Touch sales in IT/Tech industry
Excellent ability to build relationships - internally and externally
Strong leadership, interpersonal and presentation proficiency, and excellent written and verbal communication skills
Proven success in sales - lead generation, and relationship management
Able to influence thinking or gain acceptance of others in sensitive situations
Capable of accurate working, often to tight deadlines, and handling multiple simultaneous requests
Experience in Commercial or legal documentation creation
Good understanding of accounting concepts related to P&L and balance sheet
Demonstrated sophisticated skills in business modelling and valuation
Experience in conducting and coordinating financial and legal due diligence
Language skills: Fluent in English and Dutch, other languages an added value!
Benefits
great benefits and perks like larger tech companies
independence to make a larger impact on the company
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