Senior Director managing execution of clinical trial programs to advance gene therapy. Leading clinical operations, ensuring strategic execution, and mentoring clinical teams across multiple clinical programs.
About the role
- Director-level sales leader for GEA Group's Bakery Sub-Division, focusing on customer satisfaction and business growth. Requires extensive sales experience and expertise in the Bakery industry with significant travel.
Responsibilities
- Seeks to understand each customer’s needs, challenges, and goals, identifying their alternatives to get these addressed and ensuring that every proposed solution addresses their pain points and creates clear value.
- Act as the primary steward of the customer experience within the assigned geography.
- Coordinate equipment sales and service teams to consistently deliver on commitments.
- Strengthen long‑term customer relationships while achieving GEA’s short‑term objectives.
- Engage directly with customers through hands‑on selling and frequent in‑person meetings.
- Dedicate significant focus (60% of time) to strategic customers and Key Accounts to ensure they receive tailored support and proactive partnership.
- Nurture and grow customer relationships, ensuring existing customers feel supported and valued.
- Expand the customer base through regular visits, lead follow‑up, campaigns, and promotions.
- Map the market with a customer‑first lens.
- Guide and coordinate day‑to‑day sales activities across all Bakery & EFT applications.
- Champion customer satisfaction and service excellence, addressing and resolving major issues with urgency and care.
- Develop customer‑aligned sales plans, budgets, and forecasts.
Requirements
- Bachelor's Degree in Bakery Science, Engineering, or related field preferred
- 7-10+ years' experience in Sales, Business Development or Project Management lead customer facing roles with direct target achievement responsibility and commercial strategy definition
- Experience working in the Bakery industry is HIGHLY preferred
- Experienced in international Sales required
- Strong commercial acumen and negotiation skills
- Strong understanding of legal and commercial contracting
- Strong understanding of North America market dynamics
- Fluent in English, preferably with a second language (French or Italian)
- Ability to handle complex commercial and technical challenges
- Ability to manage in difficult situations, and to execute under time pressure
- Capability to design, implement and execute a holistic commercial strategy and be the lead for short cycle achievements
- Ability to travel 50-75%
Benefits
- Medical, dental, and vision coverage begins on your first day
- 12 paid holidays , including a flexible floating holiday
- 136 hours of PTO to relax or explore
- A 7% 401(k) employer match helps grow your retirement savings faster
- Tuition reimbursement to further your education or skillset
- A wellness incentive program rewards healthy habits
- Access to a confidential Employee Assistance Program for personal or professional guidance
- Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses
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