Junior Partner und Portfolio - Manager:in bei der SUCHMEISTEREI GmbH, die Online - Marketing - Strategien entwickelt. Du begleitest Kundenanfragen und unterstützt Akquiseprozesse in einem hybriden Umfeld.
About the role
- Lead Warranty Claims Manager serving GE Gas Power customers by evaluating warranty claims per contract terms. Collaborating within a global team to drive improvement and customer value.
Responsibilities
- Execute Customer warranty claim evaluation and disposition in line with Warranty Policy and Standard Work
- Interpret Customer NU Contract Warranty terms and conditions to determine claim validity
- Review technical case resolution to support claim validity and disposition
- Use Lean to drive culture, continuous improvement, and workstream productivity
- Generate ideas to maximize Customer value and GE Gas Power business growth
Requirements
- Bachelor’s Degree in Engineering from an accredited university or college or high school diploma/GED plus 3 years’ experience in warranty claims processing (contract terms and conditions, warranty policy)
- Highly collaborative with demonstrated capability for driving change
- Ability to identify Customer & business challenges and create ideas that meet both GE and customer interests
- At least 3 years of combined experience with Power Generation equipment installation, operation, service, or technical support
- Strong communication & interpersonal skills
- Brings high level of energy to the workplace and inspires others
- Demonstrated capability in working within a matrixed global organization
- Customer-focused with clear, concise written and oral communications to the appropriate level
- Restless dissatisfaction with “the way things are done” …focused on continuous improvement
- Data driven but decisive despite ambiguity
- Humble, open, collaborative, and continuously learning
- Passionate team member
- Proactive thinker, able to anticipate outcomes and see around corners
- Track record of building trust and credibility with others through results
- Confidence to make decisions based on understanding product/process risks
- Stretches limits with thinking, challenges the status quo
- Basic knowledge of Six Sigma DMAIC, 3 x 5 Why’s or other Root Cause techniques
- Basic knowledge of LEAN techniques
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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