About the role

  • Senior Content Designer managing in-app content and collaborating with various teams at Garner Health. Focusing on content clarity and consistency to enhance user experience.

Responsibilities

  • Partner tightly across teams with many stakeholders to simplify complex concepts and constraints into user friendly copy
  • Own and evolve the processes surrounding copy development including translation, approval processes, and implementation
  • Own and evolve our content management system and ensure it is structured scalably
  • Partner with our marketing and brand stakeholders to manifest Garner’s voice and tone in app-appropriate ways
  • Drive overall oversight and iteration of our in app copy including consistency audits, user testing, and improvements independent of other project work

Requirements

  • A superpower in clear and efficient writing
  • Proven experience overseeing the systems and processes and enable excellent UX copy at scale (Experience with Contentful is a bonus)
  • A strong ownership mindset and drive to proactively push for improvements
  • A PhD in cat herding (or equivalent experience 🙂) that enables you to collaborate effectively, listen to feedback and bring people along, and drive decisions with a group of opinionated stakeholders
  • Ability to adapt quickly to new tools and technologies, including an informed point of view on how to integrate AI into our workflows
  • Ability to reliably and independently handle multiple projects across teams simultaneously
  • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

Benefits

  • flexible PTO
  • Medical/Dental/Vision plan options
  • 401(k)
  • Teladoc Health and more.

Job title

Senior Content Designer

Job type

Experience level

Senior

Salary

$167,000 - $200,000 per year

Degree requirement

No Education Requirement

Location requirements

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