Product Safety Manager in Gap Inc.'s Product Safety & Trade Compliance team, ensuring safety and regulatory compliance for beauty and accessories. Collaborating across teams to implement safety strategies and manage risks.
Responsibilities
Conduct product safety reviews and risk assessments for new beauty, accessory, toys, and footwear products during concept and adoption stages, ensuring compliance with legal requirements and Gap Inc. safety standards.
Document issues found and provide actionable recommendations.
Communicate risks and recommendations clearly, leading or participating in cross-functional meetings, and delivering written and verbal updates to drive alignment and compliance.
Support regulatory strategy by monitoring global regulatory changes, conducting market research, and translating insights into policy updates.
Manage the beauty (cosmetics) testing program, including safety, stability, claim substantiation, and regulatory reporting.
Analyze test results, resolve testing failures, monitor lab/vendor KPIs, and support lab/consultant management (cost, capability, turnaround time).
Provide training to vendors and internal teams on product safety standards, testing programs, and protocols.
Support updates to product safety and regulatory manuals, test protocols, labeling guidelines, SOPs, and other program documentation.
Assist in investigating in-market issues and adverse events, conducting root cause analysis and corrective/preventive actions (CAPA), and escalating to Senior Management, Legal, and Brand teams as needed.
Represent Gap Inc. externally, attending trade association meetings and providing regular updates to internal stakeholders.
Requirements
5–7 years in product safety, regulatory compliance, testing, and quality across beauty/personal care, accessories, footwear, and toys.
Expertise in beauty/cosmetics for the U.S. and Canada markets, including FDA MoCRA, Prop 65, and Health Canada requirements.
Familiarity with ingredients, IFRA standards, labeling, safety and claim substantiation, ISO 22716 GMP, and international regulations (e.g. Japan, Mexico, EU, and/or UK) is a plus
Expertise in adult and children’s accessories and footwear for the U.S. and international markets, with working knowledge of CPSIA, ASTM, GPSR, SATRA, Prop 65, REACH, and related standards.
Proven ability to establish product safety standards and interpret test results to support business-critical decisions.
Strong ability to navigate between strategic and tactical work, with excellent multi-tasking, prioritization, and time management skills.
Self-motivated and results-driven, with a sense of urgency and attention to detail.
Demonstrated success in cross-functional collaboration, building consensus across Brand merchandising and production teams, Sourcing, QA, Legal, and vendor teams.
Skilled in influencing and resolving differing viewpoints.
Excellent verbal and written communication skills, including the ability to engage effectively with Brand teams, vendors, and laboratories.
Must have strong technical writing capabilities.
Strength in supplier engagement, including training, capability assessments, corrective action leadership, and change management.
Working knowledge of Microsoft Word, Excel, Teams, Outlook, SharePoint, PLM, etc.
Project management skills are a plus.
BS/BA degree preferred.
Benefits
Occasional vendor, lab, DC, and sourcing office visits as business requires
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