Senior Compliance Officer monitoring and analyzing adherence to federal and state compliance regulations. Leading efforts to ensure compliance with Collections laws within Navy Federal Credit Union operations.
About the role
- Payments & Fraud Regulations Analyst coordinating between Payments, Fraud Operations, and Regulatory Compliance. Focus on monitoring payment activity, analyzing escalations, and internal reporting.
Responsibilities
- Produce recurring (e.g., weekly, monthly) reports related to payment activity, fraud trends, escalations, and regulatory touchpoints.
- Consolidate data from Payments, Fraud, and AML sources into clear, stakeholder-ready reporting.
- Support ad hoc analysis to identify emerging risks, trends, or control gaps related to payments and fraud.
- Assist in the development and enhancement of dashboards and KPIs used by Payments leadership and cross-functional partners.
- Support AML, Regulatory Compliance, and Audit teams by compiling payment-related information, evidence, and narratives for reviews, audits, and examinations.
- Assist in responding to regulatory or audit requests related to payment processing, fraud controls, or transaction activity.
- Track and document payment-related regulatory commitments, audit findings, and remediation actions in coordination with relevant teams.
- Support the documentation and maintenance of payment-related processes, controls, and workflows.
- Identify opportunities to improve escalation processes, reporting efficiency, and data quality.
- Assist with implementing control enhancements or process changes related to payment risk and fraud mitigation.
Requirements
- Bachelor’s degree in Business, Finance, Risk Management, Criminal Justice, or a related field or equivalent job-experience
- 1–3 years of experience in payments, fraud operations, risk, compliance, or a regulated financial or gaming environment.
- Working knowledge of payment methods and common fraud typologies.
- Strong analytical skills with the ability to synthesize complex payment data into clear reporting.
- Excellent written and verbal communication skills.
- Experience in online gaming, sportsbook, iCasino, fintech, or financial services.
- Familiarity with AML, regulatory compliance, audit, or examination processes.
- Experience producing recurring management or regulatory reporting.
- Proficiency in Excel and reporting or case management tools.
- Experience working cross-functionally with Payments, Fraud, AML, and Compliance teams.
- Operational payments mindset
- Strong organizational and escalation management skills
- Data-driven reporting and analysis
- Clear stakeholder communication
- Comfort operating at the intersection of Payments, Fraud, and Regulatory requirements
Benefits
- medical, vision, and dental insurance
- life insurance
- disability insurance
- a 401(k)-matching program
- paid Personal Time Off
- paid company holidays
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