Customer Service Advisor handling client relations and repairs coordination at MIDI AUTO. Ensuring customer satisfaction and managing communication with the workshop and insurance companies.
About the role
- Conseiller Client pour GAN Assurances à Saint-Just-en-Chaussée, gérant l'accueil et les besoins des clients. Gestion autonome des dossiers et développement de portefeuilles clients avec une équipe dynamique.
Responsibilities
- Greet and assist clients across all communication channels
- Identify and address clients' needs and present GAN Assurances' offerings
- Manage client files autonomously
- Develop client portfolios through business development activities
- Compile and follow up on claims files
Requirements
- Ideally a qualification in Insurance (e.g., BAC+2 or BAC+3 equivalent)
- 2–3 years' experience in an insurance environment
- Rigour, a strong sense of responsibility and autonomy
- Excellent interpersonal skills for welcoming clients and building loyalty
Benefits
- Uncapped variable pay
- Company provident plan and group health insurance
- A training program on GAN Assurances' products and processes delivered remotely and in-person by the company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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