Opticien(ne) Conseil enhancing customer satisfaction through sales and eye exams in Mont - Saint - Martin. Collaborates with the sales team for merchandising and stock management.
CV
Onsite Bodyshop Reception Advisor – M/F
Posted 23 hours ago
About the role
- Customer Service Advisor handling client relations and repairs coordination at MIDI AUTO. Ensuring customer satisfaction and managing communication with the workshop and insurance companies.
Responsibilities
- Greet customers (in person and by phone) with professionalism
- Identify needs and create repair orders
- Schedule work in coordination with the workshop
- Monitor repair progress and provide regular updates to customers
- Manage relationships with insurance companies and claims adjusters
- Prepare estimates, issue invoices and hand over vehicles to customers
- Ensure customer satisfaction throughout the service process
Requirements
- Experience in vehicle reception or bodyshop preferred
- Strong customer service orientation and professional appearance
- Organized, meticulous and responsive
- Comfortable with IT tools (DMS, estimating software, email, etc.)
- Team player with the ability to manage priorities
- Valid Category B driving licence required
Benefits
- A key position within a dynamic team
- A structured and professional work environment
- Attractive compensation based on profile
- Opportunities for career development within the Group
- Stable working schedule, Monday to Friday
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
BG
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