Consultant in Logistics Software Implementation in Healthcare, conducting training and project collaboration with clients. Requires experience in healthcare, pharmacy, or procurement in Germany.
Responsibilities
Independently conduct training for end users on-site and remotely
Implement software on-site for new customers
Collaborate internally across disciplines on customer projects
Work closely with Development and Product Management
Test new software versions and features
Provide consulting and analysis to optimize logistical processes
Handle and document support and customer inquiries (2nd and 3rd level support) via a ticketing system
Assist with the onboarding and training of colleagues in specialized roles
Requirements
Completed vocational training in a commercial, pharmaceutical-technical or IT field, or a relevant degree (e.g., Business Administration, Computer Science, Business Informatics)
Experience in healthcare, hospitals, pharmacy or procurement
Experience in support and consulting with a strong customer service orientation
Strong teamwork skills with the ability to work independently
Confident manner when dealing with customers and third-party vendors
Willingness to travel for occasional day trips (Germany, Austria, Luxembourg, Switzerland)
Knowledge of common standard applications (MS Office, SAP, etc.)
Good German language skills, both written and spoken
Nice to have but not mandatory: English language skills
Benefits
Permanent employment contract with an attractive salary for a long-term perspective
Responsible and exciting tasks in a future-oriented industry
Professional onboarding
A friendly, supportive team with an informal, first-name culture
Flexible working hours for a better work–life balance
Current company phone with dual-SIM (Android or iOS), also available for private use
Complete hardware and software setup for comfortable home office work
Option for a discounted Deutschlandticket (Germany public transport ticket)
Discounts on tickets for various leisure events
Group accident insurance (also covers accidents during leisure activities)
Company pension scheme and time-value accounts (time-savings accounts)
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