Leading transformation of customer experience at Kovi by implementing structural process reviews and complex projects. Focused on improving efficiency and customer satisfaction while ensuring financial sustainability of operations.
About the role
- Analista de Projetos de Inovação/Eletroeletrônica at Galapos focuses on research and development projects. Involves technical management and innovation for fiscal incentives and consultations.
Responsibilities
- Describe projects related to Research, Development and Innovation (R&D&I), proposing improvements to project descriptions and advising clients on decision-making;
- Apply knowledge and methodologies aligned with national and international best practices to classify and qualify projects for different types of tax and financial incentives;
- Lead technical meetings and guide and support clients during inspections and audits by government agencies;
- Complete the qualitative sections of government reporting forms and accountability reports, monitor needs for budget or scope reallocation, and discuss necessary scope changes with clients;
- Support work related to the Informatics Law (Lei de Informática) regarding qualitative aspects, taking responsibility for product qualification applications, addition of models, and requests for recognition of technology developed in the country.
Requirements
- Technical education or higher education in progress (near completion) in Electrical Engineering or related fields;
- Project management knowledge;
- Aptitude for writing technical project documentation;
- Good communication skills;
- Customer-oriented and enjoys client interaction;
- Comfortable working in a team.
Benefits
- Unimed health plan;
- Mobility allowance;
- Meal or food allowance (FLEX);
- Salary bonus;
- Birthday day off;
- Gympass;
- Free psychological/mental health support;
- PEG — Galapos Learning Platform;
- Flexible working hours;
- Hybrid work model;
- Best of all, we are recognized as one of the best companies to work for in Brazil, with a welcoming culture!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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