Senior IT Business Analyst optimizing online sales in the insurance sector. Collaborating across business units to define IT solutions and improve customer experience.
About the role
- Business Analyst working with the University of Alberta's Asset Management platform and ensuring effective lifecycle management. Collaborating with various departments for data integrity and process optimization.
Responsibilities
- Elicit and document business requirements for system enhancements, integrations, and process improvements.
- Analyze maintenance, asset, and financial data to support planning, reporting, and decision-making.
- Act as the liaison between functional units, IT, and vendors to translate business needs into technical solutions.
- Lead user acceptance testing, system configuration validation, and change management activities.
- Develop and maintain reports, dashboards, and data standards to ensure data accuracy and consistency.
- Provide user support, training, and process documentation to promote effective system adoption.
Requirements
- Bachelor’s degree in a related field such as business administration, Information Technology, Computer Science, Engineering, or a similar discipline.
- Minimum 5 years of progressing increasing responsibility in either a systems analyst or business analyst role.
- Minimum 5 years of related experience working with Enterprise Asset Systems as a system analyst or business analyst
- Business Analysis Certification would be an asset (CBAP)
- Previous experience in software development and data warehouse development would be an asset
- Proficiency in gathering, documenting, and managing requirements from stakeholders.
- Ability to analyze and optimize business processes, with a focus on asset management workflows.
- Competence in analyzing data related to asset management, including data modelling and data quality assurance.
- Understanding of asset lifecycle management and industry-specific requirements.
- Effective communication, both written and verbal, to interact with stakeholders at various levels.
- Ability to identify and engage with key stakeholders, including both internal and external departments, faculties, IT professionals, and senior management.
- Ability to manage organizational change associated with EAM system implementations.
Benefits
- Comprehensive benefits package
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