Hybrid Client Relationship Manager, Indigenous Entrepreneurs

Posted 1 hour ago

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About the role

  • Client Relationship Manager assisting Indigenous entrepreneurs with business support at Futurpreneur. Evaluating applications and providing coaching for sustainable business plans.

Responsibilities

  • Coaching Indigenous entrepreneurs on business plans, cash flow projections, marketing initiatives
  • Supporting entrepreneurs via phone, online webinars/meetings, and email
  • Conducting summary review of applications and determining eligibility
  • Communicating issues surrounding eligibility and analyzing credit reports
  • Evaluating submissions, providing feedback for viable business plans
  • Gathering and evaluating documentation for applications
  • Assisting partners with application submissions
  • Collecting and evaluating conditional documents for disbursement
  • Ensuring compliance with eligibility requirements
  • Consulting with business development team on strategies

Requirements

  • Education focused on Business Administration/Finance or equivalent hands-on experience
  • 2-3 years of experience in client support/client relations, Indigenous financial/economic or banking role
  • Strong customer service experience
  • Track record in meeting sales targets
  • Strong network and sense of purpose
  • Lived experience working with Indigenous Entrepreneurs and community organizations
  • Knowledge of challenges faced by young Indigenous entrepreneurs
  • Clear and confident communicator
  • Collaborative and adaptable team player
  • Strong organizational skills
  • Curiosity and a growth mindset
  • Bilingualism in French & English is an asset

Benefits

  • Health and dental benefits
  • Flexible work environment
  • Work-from-abroad policy
  • Paid vacation
  • Personal days
  • Summer hours
  • End of December office closure
  • Comprehensive Total Rewards package
  • RRSP matching program
  • Learning and development through a learning allowance

Job title

Client Relationship Manager, Indigenous Entrepreneurs

Job type

Experience level

JuniorMid level

Salary

CA$66,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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