Project Manager at DWF driving operational efficiencies through medium - sized change projects. Collaborating across teams to enhance customer experience and ensure project success.
About the role
- Senior Account & Project Manager managing client accounts and projects for a Creative Agency. Overseeing project delivery and facilitating client communication in a remote hybrid role.
Responsibilities
- Act as the primary contact for projects between the client, team, and vendors
- Identify opportunities to deliver on client’s needs or to solve problems
- Build positive working relationships with key client teams
- Manage issues in a professional and timely manner, finding solutions and consensus among all parties
- Ensure everything is in place to run and execute a project on time and within budget
- Oversee the entire delivery and execution process, ensuring and facilitating effective team communication and collaboration
- Own, facilitate, document, and disseminate outcomes for meetings
- Manage development priorities and timelines
- Manage creative activities and client reviews
- Communicate project status/risks to stakeholders
- Identify, document, and communicate issues and changes that may affect the project
Requirements
- Minimum 3 years recent experience in a marketing/advertising agency environment required
- 5 - 7 years in an account management or project management role with at least 3 years experience in a hybrid accounts and project management role
- Proven ability to move between the accounts and project worlds
- Proven ability to grow client accounts
- Experience working in an inter-agency setting is an asset
- Adept at managing multiple clients and projects with heavily matrixed teams
- Experience managing projects through the entire lifecycle, from planning to execution
- Attention to detail and strong organizational and people management skills
- Excellent communication, presentation, and facilitation skills
- Flexibility when faced with changing priorities or circumstances
- Experience with project management and issue tracking tools
- Experience with budgeting and resource management
- Experience managing project teams including deliverables, timelines, and internal prioritization
- Experience managing all aspects of conversations with clients, including project intake, briefing, longer term planning, and challenging conversations
- Experience mentoring or managing junior team members
Benefits
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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