Ecommerce Customer Marketing Manager focusing on Pure Players and Retail.com strategies in Mexico City. Driving brand presence and optimizing digital commercial execution for effective market results.
About the role
- Account Director driving Ecommerce growth for leading brands through Amazon and marketplaces. Leading client relationships and developing strategies across international teams.
Responsibilities
- You will ultimately lead the relationship with international enterprise clients, ensuring long-term relationships and business growth
- You will develop and execute Ecommerce and media strategies with a primary focus on Amazon and other marketplaces
- You will collaborate closely with all our teams, from offices in Hamburg, Germany or New York City, USA
- You will help our clients and guide them through their yearly negotiations with Amazon
- You will monitor and analyze performance metrics to drive continuous improvement and achieve growth targets in tandem with our brand partners
- You will present results and strategic recommendations to clients, managing relationships effectively
- You will lead business reviews related to the brands we work with, providing insights and actionable plans
- You will foster a collaborative environment, working seamlessly with team members across different functions and regions
- You will question the status quo and bring in outside perspectives to enrich operational execution and strategy development
Requirements
- You have at least 10 years of proven experience in Ecommerce/marketplace & Amazon management in combination with coordinating significant media budgets
- You are experienced in collaboration with international teams, ideally at established brands
- You either developed experience in a senior role in an agency or centrally coordinated with an agency from the brand side
- You possess excellent communication and project management skills, with the ability to manage client relationships effectively.
- You consider yourself a self-starter with the ability to see the bigger picture and drive strategic initiatives – you are ready to inspire and win others for your ideas
- You work well in a team, adapt to a fast-paced and dynamic environment, and challenge conventional thinking
- You experience in developing and executing Ecommerce strategies that drive growth and enhance the consumer journey
- You have excellent English and ideally also German language skills
Benefits
- ✨gaining insights into a variety of businesses, from traditional German brands to fast-moving online pure players, working on exciting projects that shape the future of e-commerce.
- 🚀 taking ownership of your own projects, growing professionally, and continuously developing your strengths with the Gallup StrengthsFinder – backed by an unlimited learning budget.
- 🌍 being part of a company where diversity and inclusion aren’t just values on paper but the foundation of our success. With over 30 nationalities, we thrive in a truly international environment.
- 🤝 collaborating with clients as trusted partners, working at eye level, and embracing a no-bullshit attitude – because we know what we’re doing and take pride in being thought leaders in our field.
- ⏳ having the flexibility to design your work-life balance with remote work options, flexible working hours, and the freedom to choose between 20 to 40 days of vacation per year.
- ☀️ working from abroad once a year at our Sunshine Office, combining productivity with inspiration from new surroundings.
- 🎉 enjoying regular afterworks, unforgettable team getaways, and a company culture where we genuinely enjoy working together – and it shows!
- 🏢 benefiting from a modern office in the heart of Hamburg, bike leasing, an attractive pension plan, and the HVV-Deutschland Ticket to get you where you need to be.
- 💆 having access to mental wellbeing support through OpenUp, a lunch allowance, and much more - because we care about your health and happiness.
- 💪 staying fit and active with EGYM Wellpass - our subsidized sports and wellness membership, giving you access to thousands of gyms, studios, and wellness offers across Germany.
Job title
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Experience level
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