Hybrid Account Director, Client Strategy – Amazon & E-Commerce

at Front Row

• Job title: Account Director, Client Strategy – Amazon & E-Commerce
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hamburg, Germany

About the role

• Account Director driving Ecommerce growth for leading brands through Amazon and marketplaces. Leading client relationships and developing strategies across international teams.

Responsibilities

• You will ultimately lead the relationship with international enterprise clients, ensuring long-term relationships and business growth
• You will develop and execute Ecommerce and media strategies with a primary focus on Amazon and other marketplaces
• You will collaborate closely with all our teams, from offices in Hamburg, Germany or New York City, USA
• You will help our clients and guide them through their yearly negotiations with Amazon
• You will monitor and analyze performance metrics to drive continuous improvement and achieve growth targets in tandem with our brand partners
• You will present results and strategic recommendations to clients, managing relationships effectively
• You will lead business reviews related to the brands we work with, providing insights and actionable plans
• You will foster a collaborative environment, working seamlessly with team members across different functions and regions
• You will question the status quo and bring in outside perspectives to enrich operational execution and strategy development

Requirements

• You have at least 10 years of proven experience in Ecommerce/marketplace & Amazon management in combination with coordinating significant media budgets
• You are experienced in collaboration with international teams, ideally at established brands
• You either developed experience in a senior role in an agency or centrally coordinated with an agency from the brand side
• You possess excellent communication and project management skills, with the ability to manage client relationships effectively.
• You consider yourself a self-starter with the ability to see the bigger picture and drive strategic initiatives – you are ready to inspire and win others for your ideas
• You work well in a team, adapt to a fast-paced and dynamic environment, and challenge conventional thinking
• You experience in developing and executing Ecommerce strategies that drive growth and enhance the consumer journey
• You have excellent English and ideally also German language skills

Benefits

• ✨gaining insights into a variety of businesses, from traditional German brands to fast-moving online pure players, working on exciting projects that shape the future of e-commerce.
• 🚀 taking ownership of your own projects, growing professionally, and continuously developing your strengths with the Gallup StrengthsFinder – backed by an unlimited learning budget.
• 🌍 being part of a company where diversity and inclusion aren’t just values on paper but the foundation of our success. With over 30 nationalities, we thrive in a truly international environment.
• 🤝 collaborating with clients as trusted partners, working at eye level, and embracing a no-bullshit attitude – because we know what we’re doing and take pride in being thought leaders in our field.
• ⏳ having the flexibility to design your work-life balance with remote work options, flexible working hours, and the freedom to choose between 20 to 40 days of vacation per year.
• ☀️ working from abroad once a year at our Sunshine Office, combining productivity with inspiration from new surroundings.
• 🎉 enjoying regular afterworks, unforgettable team getaways, and a company culture where we genuinely enjoy working together – and it shows!
• 🏢 benefiting from a modern office in the heart of Hamburg, bike leasing, an attractive pension plan, and the HVV-Deutschland Ticket to get you where you need to be.
• 💆 having access to mental wellbeing support through OpenUp, a lunch allowance, and much more - because we care about your health and happiness.
• 💪 staying fit and active with EGYM Wellpass - our subsidized sports and wellness membership, giving you access to thousands of gyms, studios, and wellness offers across Germany.