About the role

  • Insurance Coordinator exploring and recommending financial assistance options for kidney dialysis patients at Fresenius Medical Care. Engaging with patients across clinics to educate on insurance options and ensure support.

Responsibilities

  • Explores, recommends, and coordinates insurance and potential financial assistance options for kidney dialysis patients
  • Educates patients on insurance options
  • Ensures patients have followed through with the application process
  • Completes and follows up with paperwork when claims are disputed
  • Discusses options when employment status changes
  • Monitors and verifies Medicaid status
  • Completes initial Indigent waiver applications
  • Tracks and completes annual indigent waiver applications
  • Meets with patients receiving direct payments from insurance companies
  • Prepares, analyzes and reviews monthly reports

Requirements

  • Bachelor's Degree required; Social Work or other Healthcare focus preferred
  • 2 - 5 years' related experience; healthcare industry preferred
  • Experience with Medicare, Social Security and Medicaid systems a plus
  • Past patient interaction a plus
  • Excellent written and communication skills
  • A strong customer service philosophy
  • Strong organizational and time management skills
  • Ability to work independently
  • Proficient with PCs and Microsoft Office applications
  • Valid Driver's License

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible working arrangements

Job title

Insurance Coordinator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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