Insurance Coordinator exploring and recommending financial assistance options for kidney dialysis patients at Fresenius Medical Care. Engaging with patients across clinics to educate on insurance options and ensure support.
Responsibilities
Explores, recommends, and coordinates insurance and potential financial assistance options for kidney dialysis patients
Educates patients on insurance options
Ensures patients have followed through with the application process
Completes and follows up with paperwork when claims are disputed
Discusses options when employment status changes
Monitors and verifies Medicaid status
Completes initial Indigent waiver applications
Tracks and completes annual indigent waiver applications
Meets with patients receiving direct payments from insurance companies
Prepares, analyzes and reviews monthly reports
Requirements
Bachelor's Degree required; Social Work or other Healthcare focus preferred
2 - 5 years' related experience; healthcare industry preferred
Experience with Medicare, Social Security and Medicaid systems a plus
Past patient interaction a plus
Excellent written and communication skills
A strong customer service philosophy
Strong organizational and time management skills
Ability to work independently
Proficient with PCs and Microsoft Office applications
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