Hybrid Hospital and Patient Services Manager

at Fresenius Medical Care

• Job title: Hospital and Patient Services Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $67,800 - $113,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Clifton, United States

About the role

• Hospital & Patient Services Manager at Fresenius Medical Care facilitating patient admissions and enhancing referral relationships. Collaborating with healthcare providers to improve outpatient dialysis services.

Responsibilities

• Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers
• Works with the Central Admissions Office staff to facilitate admissions, ensuring each patient receives a superior admission experience and is placed in the appropriate clinic
• Grows clinic patient census/treatment volume and to improve commercial mix by providing superior customer service and admission support to referral sources and patients
• Develops and maintains strong relationships with new and existing partners to build the referral base
• Collaborates with appropriate physicians and hospital staff to obtain information necessary for outpatient placement and escalates admissions issues

Requirements

• Bachelor’s Degree required
• 2 – 5 years’ related experience; or an advanced degree without experience; or equivalent directly related work experience
• Excellent oral and written communication skills with ability to communicate to all levels of personnel
• Detail oriented with excellent customer service, organizational and interpersonal skills
• Professional appearance required
• Good computer skills with proficiency in Microsoft Office applications.

Benefits

• medical, dental, and vision insurance
• 401(k) with company match
• paid time off
• parental leave
• performance-based bonuses