Hybrid Director of Revenue Cycle Management

at FreedomCare

• Job title: Director of Revenue Cycle Management
• Job type: Full Time
• Experience level: Lead
• Salary: $120,000 - $170,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Director of Revenue Cycle Management overseeing billing operations across multiple states in healthcare. Leading improvements in revenue cycle processes and enhancing visibility across the organization.

Responsibilities

• Lead end-to-end and revenue cycle operations including billing, claims submissions, denial management, accounts receivable and collections
• Evaluate existing processes and implement improvements to increase accuracy, efficiency and scalability
• Lead the development of modern, scalable revenue cycle infrastructure capable of supporting continued organizational growth and multi-state expansion
• Oversee billing operations across multiple payer types (Medicaid, managed care, etc.)
• Monitor and improve key revenue cycle metrics including days in accounts receivable, denial rates, clean claim rates and collections performance
• Implement strategies reduce aging AR and improve overall cash flow
• Create workflows, policies and procedures across revenue cycle operations
• Partner with Finance, IT and Operations to evaluate and optimize revenue cycle technology, including billing platforms, reporting tools and automations opportunities to improve efficiency, accuracy and scalability
• Implement reporting and dashboards to improve data visibility and operational decision making
• Partner with the VP of Finance, Accounting and FP&A to support revenue forecasting, financial planning and cash flow projections
• Collaborate with Operations, Compliance and IT to ensure alignment between service delivery, payroll and billing
• Provide senior leadership with insights into revenue performance, reimbursement trends and operational risks
• Lead and develop revenue cycle team members responsible for billing, accounts receivable and collections
• Establish performance metrics and accountability structures
• Build a foundation of operational excellence, accountability, and continuous improvement

Requirements

• Bachelor’s degree in Finance, Healthcare Administration, Business Administration or related field; Master’s degree preferred
• 8+ years of progressive experience in healthcare revenue cycle leadership
• Experience managing billing and accounts receivable operations in a healthcare environment
• Strong experience with Medicaid and government payer billing
• Experience improving revenue cycle processes within a growing or complex organization
• Deep knowledge of healthcare billing, reimbursement structures and payer regulations
• Strong technical aptitude with revenue cycle systems, reporting tools, and process automation with the ability to leverage technology to improve operational efficiency and data visibility
• Experience implementing revenue cycle metrics, reporting frameworks and performance dashboards
• Experience operating in multi-state healthcare environments
• Experience in home care, healthcare services, or value-based healthcare models preferred
• Strong analytical and problem-solving skills
• Effective communication and collaboration skills.

Benefits

• Competitive compensation
• Medical benefits
• Retirement plans
• Wellness programs
• Ongoing learning opportunities