QHSE Audit Support Professional guiding Avetta clients through pre-qualification and audit processes. Providing expert explanations and coaching on QHSE Audit requirements.
Responsibilities
Proactive support and outreach for Avetta customers
Create and enhance Avetta audit resources
Provide clarification on gap assessments for contractor/supplier HSE management systems, programs, and protocols
Apply risk and hazard assessment methodologies across various industries serviced by Avetta (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail)
Coach contractors/suppliers in developing policies/procedures based on regulatory requirements
Respond promptly to customer inquiries
Handle and resolve customer concerns promptly and professionally
Perform customer safety exposure and hazard verifications
Record details of inquiries, comments, and complaints
Record details of actions taken
Communicate and coordinate with internal departments
Follow up on customer interactions
Requirements
Bachelor's degree in a relevant field preferred.
Proficient understanding of agencies such as EPA, MSHA, NFPA, NIOSH, ANSI, ISO, etc.
8+ years of industry QHSE experience is required.
Aptitude for learning online software systems; working knowledge of PC systems, preferably Windows.
Excellent professional communication skills, both written and oral; bilingual proficiency is a plus.
Strong interpersonal skills with the ability to interact effectively with staff, members, and other stakeholders.
Strong problem analysis and problem-solving abilities; attention to detail and accuracy.
Excellent time management skills; ability to work under intensive deadlines.
Ability for conceptual thinking and understanding of other major areas of the company.
Understanding of sales, customer service, and business development to integrate concepts and theories.
Ability to communicate and integrate information effectively in both one-on-one and group settings.
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