About the role

Scrum Master facilitating Agile processes for 2 to 4 teams in telecom and retail software solutions. Responsible for improving Scrum processes and team collaboration in a hybrid environment.

Responsibilities

Serve as a Scrum Master for 2 to 4 teams across the program where required.
Schedule and conduct meetings and ceremonies in accordance with best practices for Agile/Scaled Agile software development.
Aid the RTE in achieving the objective of the Agile Release Train (ART).
Assist in overall program/project planning and ensure cross-team dependencies are well-understood and modeled in project plans and timelines.
Share common Agile and Scaled Agile practices.
Facilitate SAFe Retrospectives which generate new ideas for relentless improvement.
Active participant in the local scrum chapters to share and learn new Scaled Agile concepts.
Responsible for building team collaboration, commitment towards achieving ART and sprint objectives and viewing team needs above everything else.
Continuously work to improve team performance and productivity
Encourage team ownership and accountability, self-organization, and empowerment.
Maintain relevant metrics that guide the development team to more efficient processes.
Develop and maintain clear and effective information communication between the development team, the Product Owner, and stakeholders.
Identify, document, and publish risks and issues related to the overall program and to define resolution paths where required.
Resolve cross-team impediments and blocking issues.

A Scrum Master Certification or equivalent experience.
Must be a servant leader who helps teams achieve their goal through constant coaching, mentoring, and smooth facilitation of processes.
5+ years in software development and 3 or more in a Scrum Master role.
Must have served as a Scrum Master for global development teams
Demonstrated 5+ yrs of experience in delivering software products.
Experience in SAFe (Scaled Agile Framework) is required and can demonstrate a thorough understanding of PI Planning.
High level of personal accountability, as evidenced by their commitment, resilience, ownership, and mindset toward relentless learning.
Subject matter expert of Scrum/Kanban, yet willing to learn beyond their current knowledge.
Must be an effective communicator with excellent verbal and written communication skills.
Must be comfortable communicating with global development teams, Product Owners, Product Management, and Senior Management.
Ability to facilitate, understand, and contribute to technical discussions.
Excellent interpersonal skills – ability to work with diverse personality types, and global cultures.
Bachelor’s degree in a technical or business-related field.
Active Certified SAFe® Scrum Master (CSM)
Has participated in 3 or more PI Planning Sessions
Has extensive knowledge of other Agile development approaches and practices such as TDD, BDD, etc.

Personal development and becoming the best *you *is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Growth Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.
The Specialty Solutions Group (SSG) at Accruent is where innovation meets purpose. We are a focused, fast‑moving business unit built to solve high‑impact challenges for the telecom towers and multi-site retail properties. We combine deep domain expertise, smarter workflows, with AI powered technology to truly charge outcomes. Our software solutions provide improve maintenance, productivity, energy efficiency, IoT monitoring, and operational uptime.