Delivery Manager responsible for high-quality software product delivery overseeing cross-functional initiatives. Working in Agile SAFe environment, focusing on continuous improvement and team performance.
Responsibilities
Manage cross-functional initiatives using project management standard processes. Ensure cross-team dependencies are well-understood and modeled in project plans and timelines.
Oversee multiple ART’s (and the SAFe framework) associated with the initiatives to ensure on time delivery.
Coordinate with Scrum master to schedule, plan and facilitate all agile ceremonies including daily stand-ups, retrospectives, grooming sessions, PI planning, release planning and more.
Coordinate with scrum master to assign and review work and activities of scrum teams.
Serve as a Scrum Master for 2 to 4 teams across the initiative, if needed.
Collaborate with Product and Engineering to plan, schedule, and communicate product releases.
Validate that new features, updates, and platform changes meet quality, performance, and reliability standards before deployment
Work with the technical writer to ensure release notes and any other relevant customer communications are executed on time
Maintain relevant metrics that guide the development team to more efficient processes.
Identify bottlenecks, implement process improvements, and measure delivery performance using data‑driven insights
Promote agile methodologies and best practices across teams.
Summarize PI Epics into Program PI Objectives and publish them for transparency and visibility.
Report status updates and standard company and SAFe metrics to senior leadership on the performance and efficiency of the ART and initiative.
Create and maintain clear and effective information communication between the development team, the product owner, and other partners.
Identify, document, and publish risks and issues related to the initiative or program increment (PI) and define mitigation strategies and resolution paths where required.
Resolve cross-team roadblocks.
Requirements
4 years experience as a Project Manager, Delivery Manager or related role in software development
Bachelor’s degree in Computer Science, Business or a related field
Project Management Professional (PMP) certification highly desirable
Proven ability to troubleshoot problems creatively
Experience seeing working within SAFe (Scaled Agile Framework) and supporting Agile Release Trains (ARTs)
Excellent problem-solving skills
Proven ability to complete projects according to outlined scope, budget, and timeline
Strong time management and prioritization skills
Strong interpersonal skills
Experience coaching agile teams through various stages of maturity, with the goal of improving team performance and productivity.
Experience encouraging team ownership and accountability, self-organization, and empowerment.
Benefits
Personal development and becoming the best *you *is all about growth and exploring new skills and opportunities – both in and out of the office.
Resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives.
Hybrid work opportunity reporting directly to the Specialty Solutions Group VP/GM.
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