Group Manager in Supply Control at Scania overseeing logistics and supply chain management. Leading a team to optimize processes and resolve supply chain challenges in Belgium.
About the role
- Manager directing business continuity and disaster recovery at CVS Health. Ensuring operational readiness and regulatory compliance with a focus on medical claims processing.
Responsibilities
- Establish and maintain the Meritain-wide BCP framework, policies, and procedures.
- Lead the development of governance structures, including roles, responsibilities, and escalation protocols.
- Collaborate with executive leadership to ensure alignment with strategic goals and regulatory requirements.
- Conduct and update Business Impact Analyses (BIAs) and Risk Assessments across departments.
- Define and validate Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
- Identify critical dependencies, including IT systems, vendors, and personnel.
- Develop and maintain continuity and recovery plans for all business units
- Coordinate and lead regular tabletop exercises, simulations, and plan testing.
- Document lessons learned and drive continuous improvement initiatives.
- Develop and maintain crisis communication protocols and stakeholder engagement plans.
- Serve as a key member of the crisis response team during incidents.
- Ensure communication templates and channels are tested and ready for deployment.
- Evaluate third-party vendors for continuity capabilities and contractual compliance.
- Partner with IT to ensure infrastructure resilience, data backup, and disaster recovery readiness.
- Design and deliver training programs to increase organizational awareness and preparedness.
- Promote a culture of resilience through ongoing education and engagement.
Requirements
- 5 years business continuity, disaster recovery experience, appropriate certifications are a plus.
- Understanding IT systems and infrastructure
- Experience in healthcare, insurance, or third-party administration (TPA) strongly preferred.
- Strong project management and organizational skills.
- Excellent communication and stakeholder engagement abilities.
- Proficiency in BCP software and tools.
- Knowledge of HIPAA, ERISA, and other relevant regulations.
- Ability to calmly and professionally lead under pressure and manage multiple priorities.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access and many other benefits depending on eligibility.
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