Business Process Consultant facilitating ERP usage and optimization for clients. Involves training, configuration, and support to ensure effective deployment and optimal use of solutions.
Responsibilities
Take ownership of the entire customer journey on our ERP
Lead training sessions for users
Assess participants and support their skill development
Install and configure the ERP according to client requirements
Perform on-site and remote interventions
Document all actions to ensure clear follow-up
Provide functional support during deployment and go-live
Write and update materials: guides, technical documents, training materials
Occasionally contribute to internal projects or training
Requirements
Comfortable in an IT environment
Proficient with Windows and the Office suite
Interest in basic programming (VBA, WinDev, or equivalent)
Querying databases, ideally with SQL Server and T-SQL
Understanding of industrial sector challenges
Basic knowledge of sales, purchasing, procurement/supply or production management
Basic accounting knowledge is a plus
Excellent command of French and English
Good listening skills, advisory ability, and pedagogical approach
Able to manage projects and solve problems with rigor and a methodical approach.
Business Process Owner overseeing stock life - cycle management projects in Supply Chain. Collaborating with teams to optimize logistics and enhance operational processes.
Manager of IT Contracts & Business Operations negotiating IT contracts at Lilly. Collaborating with stakeholders and managing vendor relationships for IT services and agreements.
Head of Business Operations leading strategic initiatives and optimizing performance within U.S. Bank's Direct Sales Channel. Collaborating with sales leadership to drive growth through innovative operational strategies.
Business Operations Assistant at Moonshot supporting finance, HR, and operations teams with day - to - day tasks. Ensuring smooth operations across departments while maintaining high standards of accuracy.
Senior Analyst in Business Process Quality for Johnson & Johnson managing quality processes. Focus on compliance, budgeting, and resource planning in a global healthcare environment.
Senior Analyst in Business Process Quality at Johnson & Johnson, ensuring product quality and operational excellence through process management. Collaborating globally across multiple locations for continuous improvement in quality systems.
Business Process Owner managing and improving complex processes for USAA's operations. Developing strategic business program plans and aligning them with enterprise strategy to influence roadmaps.
Business Process Owner Lead at USAA leading complex business processes and driving alignment with experience strategy. Collaborating with diverse teams to improve performance through innovative solutions and process redesign.
Senior Manager leading Quality, Operations, and Execution Business Operations team at Boeing Global Services. Driving operational excellence and business performance through efficient operations.
Global Business Process Engineer overseeing engineering development programs and leading cross - function teams. Driving innovation and program compliance while managing stakeholder communication and resource allocation.