Hybrid Release Train Engineer – Customer Domain

Posted 2 hours ago

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About the role

  • Technical Program Manager for the Customer Domain, driving Ford Credit’s MDM transformation and overseeing complex migrations. Accountable for integrating timelines and ensuring successful platform launches.

Responsibilities

  • Develop and maintain the master execution plan (Gantt/Critical Path) for the MDM build, ensuring alignment between the Core Build team (Deloitte), Architecture, and consuming channels (Bank, FinSimple, Ford Pro).
  • Actively manage risks and dependencies to accelerate timelines (e.g., targeting Q2 for Digital Integration), challenging assumptions and removing blockers.
  • Hold system integrators and engineering teams accountable for delivery milestones, ensuring the Informatica MDM build meets architectural standards and business requirements.
  • Serve as the "Air Traffic Controller" for the migration from MCN to EPID, coordinating necessary changes across Legacy (Pinnacle/LA) and Digital applications.
  • Act as the primary point of contact for tracking high-level objectives (HIC) for Executive Leadership (SVP/EC level), translating technical progress into clear business status updates.
  • Proactively identify "Collision Points" between the MDM rollout and other major launches (e.g., Bank Go-Live, Unified Billing), developing mitigation plans to protect critical paths.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related technical field.
  • 5+ years of Technical Program Management experience, specifically managing complex data-centric or migration initiatives.
  • Strong proficiency in creating and managing detailed execution plans (Gantt, Critical Path) while utilizing Agile/SAFe principles for team execution.
  • Experience managing system integration partners (vendors) and holding them accountable to SOW deliverables.
  • Ability to understand technical concepts (APIs, Data Models, Mainframe/Legacy Dependencies) to effectively challenge estimates and drive decisions.
  • Exposure to Master Data Management (MDM) concepts, Informatica, or large-scale Identity Migration projects.
  • **Even better, you may have...**
  • Experience in Financial Services, specifically with Core Banking or Lending platforms (Pinnacle, Fiserv, Alfa).
  • Experience managing "Strangler Pattern" migrations (moving from Legacy Monoliths to Modern Microservices).
  • PMP or SAFe certifications (but with a mindset of "Delivery first, Framework second").

Benefits

  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.

Job title

Release Train Engineer – Customer Domain

Job type

Experience level

Mid levelSenior

Salary

$113,580 - $190,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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