Manage sales of Ford Pro Protect products across multiple key channels including Fleet and Government. Engage with Ford Pro customers and dealers to drive sales and management initiatives in assigned market area.
Responsibilities
Drive Ford Pro Protect penetration in 3 Key Channels (Pro Retail, Fleet, and Government) through direct interactions with our Ford Pro customer and our Ford Pro Dealers
Manages the weekly activities of Market Source Ford Pro Protect Account Managers (~ 3 Market Source Pro Account Managers per Market Area) that work directly with Ford Protect Profit Builder (Loyal Ford Protect Dealers) and Non-Profit Builder Dealers (Not Ford Protect Loyal)
Utilizes Ford Pro Protect Dashboard across Ford Pro Dealers and Customers to identify specific Ford Pro Protect channel opportunities for contracts attached to new vehicle purchases and also for Units in Operation
Works directly with Ford Pro National Account Managers (NAMs), Select Account Managers (SAMs), and Commercial Business Managers (CBMs) to include Ford Pro Protect into Ford Pro Large/XL Customer Competitive Price Allowances (CPAs)
Work with Ford Pro Service Elite Business Managers (SEBMs) on newly open or soon to be open Ford Pro Service Elite Centers to drive Ford Pro VIN share via Ford Pro Protect penetration with new/planned Ford Pro Elite Service Centers
Works directly with Ford Pro Commercial Vehicle Center Dealers and Ford Pro Commercial Business Managers to train CVC Dealers on Ford Pro Protect opportunities and presenting Ford Pro Protect in the Pro Retail, Fleet, and Government Channels
Work with Ford Pro Fleet Service Zone Managers to develop leads for large fleet and large municipalities to generate custom quotes for Ford Pro Protect plans (facilitated through a Ford Dealer) on current Fleet Units in Operation
Work with Ford Pro Fleet Government Sales Managers and Top 25 Government Sales Dealers to include Ford Pro Protect Maintenance and Mechanical plan options included in government bid opportunities
Marketing—develop and gain feedback on specific Ford Pro Protect Marketing Assets, Hero Cards, etc.
Present at various Ford Pro Dealer and Customer events
Requirements
Bachelors Degree
5 + years’ experience in Field Sales/Service with Knowledge of Account Management/Dealership Sales/Fixed Operations/Financing
Willing to travel up to 4 nights per week to Ford Pro customers and/or CVC Dealers in the Market Area
Self-starter with a proven ability to drive for results without close supervision
Exceptional communication skills both written and oral along with excellent interpersonal skills
Overall excellent business acumen skills, fiscal management, and ability to develop innovative strategic and tactical actions
Good understanding of Ford Pro and Fixed Operations performance metrics (KPIs) – customer, operational, etc.
Ford Customer Service Division and Ford Pro experience preferred.
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
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