Branch Manager responsible for leading a diverse team in banking operations at Wells Fargo. Driving growth and customer satisfaction through effective team management and customer engagement strategies.
About the role
- Resource Planning Manager at Foods Connected shaping resource planning practices for SaaS solutions. Collaborating with teams to optimize resource allocation and support delivery operations in the food sector.
Responsibilities
- Own and manage the resource planning process across professional services as well as collaboration from Engineering where necessary.
- Maintain visibility of team availability, capacity, and utilisation rates.
- Collaborate with Delivery Managers, Implementation Leads, and Engineering to forecast resource needs for upcoming projects.
- Collaborate with Sales to incorporate sales pipeline data into resource forecasting models, enabling proactive staffing decisions based on projected demand.
- Develop and maintain a centralised resource planning tool or dashboard.
- Provide regular reporting on resource utilisation, capacity planning, and future needs.
- Shape and implement scalable processes and tooling to support resource planning.
- Drive continuous improvement through feedback loops and performance analysis.
- Contribute to the evolution of delivery operations and enablement strategies.
- Develop an internal Skills matrix portfolio to allow for skills gap analysis and proactivity to address future resource needs.
Requirements
- Bachelor’s degree in Business, Operations, or a related field
- 5+ years of experience in resource planning, workforce management, or operations within a Consultancy, SaaS or professional services environment.
- Proven experience with resource planning tools (e.g., Jira, Float, Mavenlink, Smartsheet, or similar).
- Strong analytical and forecasting skills with a data-driven mindset.
- Experience working cross-functionally with Delivery, Engineering, Sales, and People teams.
- Familiarity with project delivery methodologies and capacity planning models.
- Proficiency in Excel and reporting tools for resource analytics.
- Ability to implement and manage resource planning systems or dashboards.
- Experience using resource planning and project management tools such as Jira.
- Ability to configure and maintain dashboards for resource visibility and utilisation tracking within SaaS platforms.
- Familiarity with integrating resource planning tools with other business systems to support end-to-end delivery workflows.
- Comfortable working with data exports and reporting features from tools like Jira and project management platforms such as Teamwork to support forecasting and decision-making.
Benefits
- Private Healthcare including Dental & Vision
- Clear Career Progression with supported L&D opportunities
- Generous Holiday Package - 25 Days + 10 Public Holidays
- Employee Wellness Program and Classes including Yoga & Circuit Training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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