Associate Director, Program Manager driving operational delivery of digital assessments at College Board. Collaborating across teams to ensure smooth delivery and implementation of assessment initiatives.
About the role
- Epic Program Manager facilitating project management methodologies and overseeing cross-functional teams for community connect projects achieving operational goals
Responsibilities
- Facilitates the execution of project management methodology to ensure project development and achievement of goals.
- Manages day-to-day operational aspects of projects including scope, time, cost and quality.
- Responsible for ongoing customer interaction and satisfaction.
- Works within cross-functional project teams that will maximize organizational performance.
Requirements
- 5 years experience in project management, physician clinic management utilizing an electronic medical record and practice management system, or IT service delivery; 2 years leading projects and/or leading people (years may be concurrent)
- Bachelor's degree or 4 years professional/exempt-level experience
- Superior customer service skills
- Good interpersonal/human relations skills
- Good oral and written communication skills
- Good problem solving and critical thinking skills
- Good time management/prioritization skills
- Attend and achieves applicable Epic education course certification within ninety days of training implementation
Benefits
- Superior customer service skills
- Good interpersonal/human relations skills
- Good oral and written communication skills
- Good problem solving and critical thinking skills
- Good time management/prioritization skills
- Attend and achieves applicable Epic education course certification within ninety days of training implementation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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