Account Manager managing key client relationships in automotive retail for digital transformation. Lead cross - functional teams to ensure client satisfaction and account growth.
About the role
- Account Manager responsible for building relationships with SME customers at FleetPartners. Achieving sales targets and ensuring high customer satisfaction in fleet management solutions.
Responsibilities
- Achieve company sales targets by servicing existing accounts, recognising new opportunities and ensuring pre-eminence of FleetPartners brand and value proposition in the marketplace.
- Provide regular updates to the team on market trends and insights from customer feedback and competitor analysis
- Maintain a regular visitation program with your customer base with appropriate levels of focus on building multi-level relationships in conjunction with the Relationship Manager and Senior Managers.
- Deliver strategic and quarterly business reviews on schedule, providing recommendations to reduce costs and optimise the customer’s fleet operations
- Showing consistent high levels of customer service to meet customer expectations on continuous basis
Requirements
- Minimum 2 years’ experience in Account Management or customer service-focused roles
- Fleet management or leasing industry experience
- Proven ability to deliver customer-focused results
- Highly developed communication and interpersonal skills
- Strong relationship-building skills with internal and external stakeholders
Benefits
- 27 days of annual leave per year.
- Hybrid work flexibility with a convenient office location - short walk from Melbourne Central Station!
- A ‘Dress for your Day’ policy
- 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers
- Ongoing training to help you develop and grow with real career development opportunities
- Rewards programme, including a range of discounts from a variety of retailers.
- An extensive range of other employee benefits.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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