Housing Manager leading lettings stream and field team in social housing provider Flagship Homes. Supporting head of housing in delivering strategic vision for tenants.
Responsibilities
Manage the lettings stream of housing management.
Lead and develop a field-based team of officers.
Support the Head of Housing to deliver the housing strategy and vision, Housing Made Simple.
Ensure the function meets all regulatory and legislative requirements.
Empower team members to deliver an outstanding housing management service.
Resolve complex enquiries and promote autonomous decision making.
Requirements
Previous experience of leading and developing a team.
Extensive housing management experience, preferably in social housing.
Demonstrable experience of continuous improvement.
Ability to analyse and interpret data to understand and improve performance.
Educated to GCSE standard or equivalent.
Full UK Driving Licence.
CIH 4 - Housing Qualification or willingness to study towards it.
Benefits
25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
Death in Service Benefit.
Company Sick Pay.
An agile working environment to achieve a healthy work/life balance.
Opportunities for development (including apprenticeships, our Academy, and various training options).
Health and well-being programs and initiatives.
Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
A Leadership Team that inspires, develops, and supports you.
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