About the role

  • Housing Manager leading lettings stream and field team in social housing provider Flagship Homes. Supporting head of housing in delivering strategic vision for tenants.

Responsibilities

  • Manage the lettings stream of housing management.
  • Lead and develop a field-based team of officers.
  • Support the Head of Housing to deliver the housing strategy and vision, Housing Made Simple.
  • Ensure the function meets all regulatory and legislative requirements.
  • Empower team members to deliver an outstanding housing management service.
  • Resolve complex enquiries and promote autonomous decision making.

Requirements

  • Previous experience of leading and developing a team.
  • Extensive housing management experience, preferably in social housing.
  • Demonstrable experience of continuous improvement.
  • Ability to analyse and interpret data to understand and improve performance.
  • Educated to GCSE standard or equivalent.
  • Full UK Driving Licence.
  • CIH 4 - Housing Qualification or willingness to study towards it.

Benefits

  • 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
  • Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
  • Death in Service Benefit.
  • Company Sick Pay.
  • An agile working environment to achieve a healthy work/life balance.
  • Opportunities for development (including apprenticeships, our Academy, and various training options).
  • Health and well-being programs and initiatives.
  • Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
  • A Leadership Team that inspires, develops, and supports you.

Job title

Housing Manager

Job type

Experience level

Mid levelSenior

Salary

£46,297 per year

Degree requirement

High School Diploma

Location requirements

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