Identity and Access Management Analyst at Fitch Group providing IAM governance and support in Manchester. Focusing on control execution, audit readiness, and identity management operations.
Responsibilities
Provide first-line support for IAM/PAM requests, triage issues, resolve access and permissions problems, and escalate to senior team members or vendors as needed
Maintain and enhance IAM control libraries, SOPs, runbooks, and user guides; ensure documentation reflects control owners, frequencies, and evidence requirements
Monitor platform health, integrations, and performance; raise and track tickets with vendors or internal teams to timely resolution
Operate and administer the IAM program, covering account onboarding, entitlement management, password rotation, session management, approvals, break-glass, and attestations
Evidence IAM governance controls (Joiner–Mover–Leaver processes, RBAC, least privilege, separation of duties, access certifications), ensuring consistent documentation and traceability
Serve as a key liaison for audit engagements (e.g., SOX, Dodd Frank, internal audits), preparing evidence, conducting walkthroughs, producing reports, responding to queries, and tracking remediation to completion
Support onboarding of applications, systems, and service accounts into IAM/PAM, working with product owners, engineering/operations teams to ensure secure and governed integration
Generate metrics and dashboards on IAM/PAM operations, control performance, remediation status, audit readiness, and platform adoption
Instruct and educate teams and end users on Delinea features, privileged access practices, secrets management, and audit evidence expectations; deliver guidance through documentation, meetings, and enablement sessions
Apply AI-enabled tooling and techniques to improve monitoring, anomaly detection, evidence collection, and reporting within IAM/PAM operations, while adhering to governance and data protection standards
Manage non-human identities and secrets (service accounts, application credentials, API keys, certificates), including vaulting and lifecycle governance
Support distributed vaulting via Delinea external secrets and ensure secure, compliant configurations
Requirements
3+ years in IAM/PAM operations, IT controls, audit support, or related technical support in a complex environment
Direct operational experience with Delinea Secret Server (Delinea Platform) and SailPoint Identity Security Cloud is strongly preferred
Experience with audit or regulatory engagements (e.g., SOX, Dodd Frank, SOC2), including evidence preparation, presentation of controls, and remediation tracking
Strong governance orientation and practical understanding of IAM/PAM principles: JML, RBAC, least privilege, separation of duties, access certification, privileged session management, password rotation, and break-glass procedures
Familiarity with non-human identity and secrets management, including service account lifecycle, credential vaulting, time-bound access, attestations, and distributed vaulting via external secrets (e.g. AWS Secrets Manager)
Competence in using AI-enabled tools or analytics to enhance operational monitoring, control evidence, and reporting; ability to evaluate AI outputs critically and maintain governance standards
Excellent written and verbal communication skills; ability to translate technical and control concepts into clear business language and to educate stakeholders effectively
Strong analytical skills, attention to detail, and time management; ability to shift fluidly between priorities and meet deadlines
Experience with collaboration and documentation tools such as Microsoft 365 (SharePoint Online, Teams) and Atlassian suite (Confluence, Jira)
Working knowledge of directory services and identity platforms (e.g. Entra ID, Active Directory) and common enterprise environments (e.g., Linux, Windows Server)
Benefits
Hybrid Work Environment: 2 days a week in office required based on your line of business and location
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind
Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives
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