Outbound Product Manager at Workday leading financial product strategies and serving as the main contact for customers and GTM teams. Collaborating with Sales, Services, and Inbound Product Managers to drive product adoption.
About the role
- Product Manager driving product strategy for the Digital One Banker application in retail banking. Collaborating with cross-functional teams to deliver innovative banking solutions and improve experiences.
Responsibilities
- Define and own the product vision and roadmap for Digital One Banker, ensuring the banker experience is fast, intuitive, and scalable across account opening and servicing workflows.
- Partner with clients including major regional and national banks —to understand their operational needs, regulatory requirements, and branch strategies, translating them into actionable product capabilities.
- Collaborate with UX researchers and designers to create experiences that reduce banker effort, streamline workflows, and resolve friction in complex in‑branch interactions.
- Work closely with engineering and SRE to ensure features are technically feasible , built for scale, and supported with reliability, performance, and resilience in mind.
- Translate requirements into clear user stories , prioritize backlog items, and guide features through agile development cycles.
- Monitor product performance and adoption , using data to improve workflow efficiency, reduce handle time, and enhance overall banker satisfaction.
- Stay ahead of industry trends in onboarding, identity, branch technology, and customer/associate experience to inform product strategies and innovation opportunities.
- Represent the product externally , participating in client discussions, roadmap reviews, release briefings, and RFP responses.
Requirements
- 7 + years of product management experience in SaaS, fintech, banking, or other enterprise software environments.
- Understanding of retail banking, account opening, KYC/identity, servicing workflows, or similar domains or a strong desire to learn.
- Ability to break down complex operational processes and convert them into intuitive, elegant digital workflows.
- Experience working with UX, engineering, and SRE teams in agile environments.
- Strong communication and storytelling skills, especially when translating client needs into product direction.
- Analytical mindset with comfort using data to drive decisions and measure impact.
Benefits
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
- Competitive salary and benefits
Job title
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Experience level
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Degree requirement
No Education Requirement
Location requirements
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