Environmental Manager ensuring compliance and sustainability for major infrastructure construction projects. Collaborating with project teams to implement environmental management systems and oversee environmental issues.
About the role
- Manager leading professional services consultants ensuring client satisfaction and engagement success at fintech company FIS. Involves strategy execution, relationship management, and team leadership.
Responsibilities
- Manage a consulting practice to ensure engagements meet customer needs, business goals, and growth objectives
- Lead a team of professional services consultants across multiple products and business lines
- Develop and execute a consulting team strategy aligned to the business plan
- Create consulting offerings to capture new market opportunities
- Maintain strong relationships with key FIS channels (sales, product, relationship management, business units, etc.)
- Provide industry thought leadership for the Practice
- Own profit and loss responsibilities, including forecasting, revenue/expense management, and reporting metrics to senior leadership
- Ensure revenue meets or exceeds Consulting Services targets
- Drive high levels of client satisfaction and loyalty through successful engagement delivery
- Align resources with the required expertise and manage external partnerships for peak-demand needs
- Optimize utilization of resources across billable work, asset development, sales support and thought leadership
- Collaborate with other Practice Managers to ensure resource alignment across the division
- Attract, develop, and retain consulting talent
- Support sales throughout the full cycle—including proposal/SOW development, pricing negotiations, project planning, and presentations
- Maintain and nurture quality client relationships to support referrals and new business opportunities
- Define and sell consulting engagements tailored to relationship needs
- Travel up to 10–20% , or as required
- Perform additional related duties as assigned
Requirements
- Bachelor’s degree in Business Administration, Law, or an equivalent combination of education, training, and experience
- Strong leadership, management, and team-building skills
- Experience in consulting or professional services (preferred)
- Experience with system upgrades and software implementations
- Strong analytical and problem-solving capabilities
- Ability to build relationships with C‑level executives and peers
- Broad understanding of regulatory requirements, financial institution operations, and risk management
- Excellent verbal and written communication skills
- Strong listening skills with ability to foster open, candid communication
- Strong negotiation skills, especially regarding complex issues
- Commitment to continuous improvement and ethical conduct
- Relevant certifications for area of expertise
- Demonstrated aptitude in relevant domain
- Willingness to travel at least 10%
Benefits
- A meaningful career shaping the future of fintech
- A voice in organizational direction and innovation
- Continuous learning and professional development opportunities
- A collaborative and supportive work environment
- Opportunities to give back to communities
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