Hybrid Senior Manager, Sales and Enablement Learning

Posted 3 hours ago

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About the role

  • Senior Manager for sales training and enablement at Fiserv, leading instructional design and program delivery to enhance sales performance.

Responsibilities

  • Design, develop, and deliver instructor-led and virtual sales training focused on sales methodology, opportunity qualification, value-based selling, negotiation, and closing techniques to drive quota attainment and revenue growth.
  • Implement and scale sales methodology adoption across enterprise sales teams through train-the-trainer programs, field enablement, and reinforcement plans.
  • Partner with sales leadership, operations, product, and marketing to align curriculum to business priorities, quota attainment metrics, and go-to-market initiatives.
  • Create assessments, competency models, and measurement frameworks to evaluate learning impact on win rates, deal size, and quota performance; iterate content based on analytics.
  • Maintain version control and ensure learners have timely access to enablement resources.
  • Lead facilitation for executive-facing sessions and onboarding tracks for new sellers; provide coaching aids and playbooks for field application.

Requirements

  • 8+ years of experience in sales training and sales methodology implementation (e.g., Challenger, MEDDIC, SPIN)
  • 8+ years of experience with sales enablement and CRM platforms (Salesforce Sales Cloud, Highspot, Showpad) for content delivery and adoption tracking
  • Experience in instructional design for adult learners using models such as ADDIE and in developing blended learning and microlearning curricula
  • 6+ years of equivalent combination of educational background, related experience, and/or military experience
  • Experience that would be great to have:
  • Experience with content authoring and multimedia production tools (Articulate Storyline, Adobe Captivate, Camtasia)
  • Experience aligning learning programs to quota attainment, revenue operations, and sales performance metrics
  • Experience working with enterprise sales leaders and delivering executive-level enablement and stakeholder management
  • Background in payments, fintech, or financial services product enablement preferred

Benefits

  • Fuel Your Life program to support physical, financial, social, and emotional well-being
  • Paid holidays and generous time away policies
  • No-cost mental health support through Employee Assistance Programs
  • Living Proof program to recognize your peers’ extra effort with points used for rewards
  • Eight Employee Resource Groups to foster a collaborative culture
  • Unparalleled professional growth with training, development, and internal mobility opportunities
  • Retirement planning and discounted shares with the Employee Stock Purchase Plan
  • Medical, dental, vision, life, and disability insurance options available day one
  • Tuition assistance and reimbursement program
  • Paid parental, caregiver, and military leave

Job title

Senior Manager, Sales and Enablement Learning

Job type

Experience level

Senior

Salary

$108,000 - $172,800 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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