Senior Director of Infrastructure Operations coordinating teams at Fiserv with technologies in financial services. Managing deliverables for the HA/DR program and various infrastructure projects to ensure success.
Responsibilities
Manage the deliverables for assuring HA/DR program for DSF is successful
Responsible for change management controls and reviews
Responsible for maintenance and accuracy of CMDB
Responsible for collaborating with the infrastructure teams to support AppDev capacity needs
Interlock with the application operations team to lead and help manage production incidents
Gather and maintain EOL software and hardware needs for application development teams
Set up and run governance routines for Obsolescence, Scanning and Vulnerability Mgmt.
Partner with the enterprise infrastructure teams to be the SPOC for App Dev in infrastructure projects
Requirements
10 years of program or project management experience.
Experience using data and metrics to determine and drive improvements.
Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
6 years managing large-scale commercial projects.
6 years’ experience in advanced Excel skills, including working with large data sets, pivot tables, V-lookups.
Benefits
Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities
Bonuses
Job title
Senior Director – Infrastructure Operations, Technical Manager
Junior Media Analyst responsible for managing digital ad campaigns at WMS. Supporting campaign execution and reporting in a diverse and inclusive environment.
Manager leading a team of engineers to restore customer network services at Comcast Business. Ensuring customer satisfaction through effective troubleshooting and teamwork in a technical environment.
Intern supporting the Community Solutions operations at Momentus Capital. Involves operational systems behind grant management and data analysis in community development.
Sr. Director of Plant Operations & Maintenance at Aramark, managing operations and compliance in healthcare facilities. Leading a large team and ensuring operational excellence in service delivery.
IT Operations Analyst at ISH focusing on management of supplier operations and IT service compliance. Ensuring adherence to SLAs and implementing ITIL best practices in a dynamic digital environment.
Executive Assistant supporting finance and operations at LBBW. Managing key daily operations and stakeholder interactions in a dynamic banking environment.
Operations Coordinator supporting the COO in managing supply chain operations and ensuring smooth processes. Involves coordination of various operational tasks and documentation.
Partner Operations Specialist ensuring reliable communication and processes in our B2B team. Supporting partner inquiries, billing, and improving internal systems.
Operations Manager executing standard operational processes for MAPFRE in Las Palmas. Performing administrative tasks and maintaining procedural compliance while updating operational knowledge.